Front Desk Team Lead
hace 4 semanas
**Job Summary**
The Front Desk Supervisor at Thompson Playa Del Carmen is a key leadership role that requires a positive and professional attitude, strong communication and analytical skills, and the ability to drive team engagement and ensure guest satisfaction.
**Responsibilities**
Monitor Front Desk services quality to ensure guest satisfaction before, during, and after staying.
Drive team engagement and ensure amazing service for our guests.
Schedule and train team members to meet the needs of our guests.
Handle guest complaints in a professional and positive manner.
Maintain a high level of knowledge of the Opera system and World of Hyatt Program.
**Qualifications**
Minimum 1-year work experience as Front Desk supervisor.
Excellent presentation and service attitude, proactive.
Refined verbal and written communication skills.
Ability to work efficiently and professionally during rush operation.
Conversational, writing, and reading English skills.
-
Front Desk Manager
hace 4 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Front Desk Manager to join our team at Marriott International, Inc. As a Front Desk Manager, you will be responsible for administering front office functions and supervising staff on a daily basis. Your duties will include directing and working with managers and employees to carry out procedures ensuring an efficient...
-
Front Desk Agent
hace 7 meses
Quintana Roo, México Hilton A tiempo completoA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
-
Front Desk Associate
hace 4 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled and friendly Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key ResponsibilitiesOrganize and process guest check-ins and check-outs, adapting to...
-
Front Desk Representative
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience for all spa services.**Key Responsibilities**• Schedule services for...
-
Front Desk Agent
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryAs a valued member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest check-ins and check-outs efficiently and accuratelyAssign and manage room keys, ensuring secure payment and accurate billingCommunicate effectively...
-
Resort Front Desk Receptionist
hace 3 semanas
Quintana Roo, México Elite Alliance (Destination Club Management) A tiempo completoJob Summary: We are seeking a highly skilled and experienced Resort Front Desk Receptionist to join our team at Elite Alliance (Destination Club Management) in Mexico. As a key member of our front office operations, you will be responsible for providing exceptional guest and owner service, ensuring a memorable experience for our valued clients.Key...
-
Front Desk Agent
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**As a Front Desk Agent at Marriott International, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.**Key Responsibilities**Organize and process...
-
Operations Manager II
hace 4 semanas
Quintana Roo, México Marriott International A tiempo completoJob SummaryAs a key member of our hotel team, you will be responsible for managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. You will work closely with staff to ensure excellent guest satisfaction and maximize the financial performance of the department.Key...
-
Restaurant Team Lead
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**As a Restaurant Team Lead at Marriott International, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional service to our guests, and leading a team of dedicated staff members.**Key Responsibilities**Ensure staff is working together as a cohesive unit to deliver outstanding service and meet guest...
-
Restaurant Team Lead
hace 4 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly skilled Restaurant Team Lead to join our team at The St. Regis Kanai Resort Riviera Maya. As a Restaurant Team Lead, you will be responsible for ensuring that our guests receive exceptional service and that our team is working together to achieve our goals.**Key Responsibilities**Ensure staff is working together as a...
-
Housekeeping Lead
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly skilled Housekeeping Lead - Public Area to join our team at The St. Regis Kanai Resort Riviera Maya. As a key member of our Housekeeping and Laundry team, you will be responsible for ensuring the cleanliness and condition of each assigned area meets designated standards.**Key Responsibilities**Use checklists to ensure...
-
Restaurant Team Lead
hace 2 semanas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Overview**As a Restaurant Team Lead, you will be responsible for ensuring the smooth operation of the restaurant. This includes managing staff, maintaining high standards of service and quality, and ensuring guest satisfaction.**Key Responsibilities**Manage staff to ensure they are working together as a team to deliver exceptional service.Complete...
-
Operations Manager F&B
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryAs an Operations Manager F&B, you will be responsible for assisting in the successful execution of all hotel operations departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. You will manage staff, improve guest and employee satisfaction, and maximize...
-
Web Developer with Expertise in Front-end Technologies
hace 2 semanas
Quintana Roo, México Grand Palladium Riviera Maya Resort & Spa A tiempo completoWe are seeking a skilled Web Developer with expertise in front-end technologies to join our team.The ideal candidate should have a solid understanding of HTML, CSS, and JavaScript, as well as experience with popular front-end frameworks and libraries.Responsibilities will include:Developing responsive and user-friendly front-end interfacesCollaborating with...
-
Floor Attendant
hace 7 días
Quintana Roo, México Marriott International, Inc A tiempo completoJob Summary: We are seeking a skilled Floor Attendant to join our Housekeeping team at The St. Regis Kanai Resort Riviera Maya. As a key member of our team, you will be responsible for maintaining the highest standards of cleanliness and customer satisfaction in our guest rooms.Responsibilities:Run sold room reports to verify room status and prioritize room...
-
Operations Manager II
hace 3 semanas
Quintana Roo, México Marriott International A tiempo completoJob SummaryAs an Operations Manager II at Marriott International, you will play a key role in managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary responsibility will be to assist in managing staff and striving to continually improve guest and employee...
-
Sales Team Lead
hace 7 días
Quintana Roo, México Accor Hotels A tiempo completoAbout UsAt Accor Hotels, we are a leading hospitality company with a rich history and commitment to excellence. We welcome talented individuals who share our passion for delivering exceptional experiences.Job SummaryWe are seeking an experienced Sales Manager to join our team at Accor Hotels. As a Sales Manager, you will play a critical role in driving...
-
Front-end Developer with Proficiency in JavaScript
hace 3 semanas
Quintana Roo, México Marriott International, Inc A tiempo completoWe are seeking a skilled Front-end Developer to join our team. Key responsibilities include:Design and Develop User-Friendly Web InterfacesCollaborate with Cross-Functional TeamsEnsure High-Quality CodeThe ideal candidate will have a strong understanding of HTML, CSS, and JavaScript. If you have a passion for creating engaging user experiences, we encourage...
-
Luxury Valet and Laundry Specialist
hace 17 horas
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**: We are seeking a skilled Luxury Valet and Laundry Specialist to join our team at The St. Regis Kanai Resort Riviera Maya.Estimated Salary: $35,000 - $45,000 per year, depending on experience.About the RoleThis is an excellent opportunity for someone who is passionate about delivering exceptional guest experiences. As a Luxury Valet and...
-
Customer Service Representative
hace 7 días
Quintana Roo, México Marriott International, Inc A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at The St. Regis Kanai Resort Riviera Maya, Mexico. In this role, you will be responsible for providing exceptional service to our guests by answering and responding to their calls, requests, and concerns in a timely and professional manner.The ideal candidate will have excellent...