Senior Compliance Officer I

hace 4 días


Juárez, Chihuahua, México Johnson & Johnson A tiempo completo
Job Summary

We are seeking a skilled Senior Compliance Officer I to join our team at Johnson & Johnson in Juarez. This is a unique opportunity to leverage your expertise in quality, manufacturing, or regulatory experience in medical devices or other regulated industries.

About the Role

This role will be responsible for complaint management, including entry, follow-ups, product analysis, closure, and more. You will work under general supervision, adhering to all applicable federal, state, and local laws, regulations, and Corporate Johnson & Johnson procedures and guidelines.

Main Responsibilities
  • Responsible for coding the event and ensuring that all required information for a complaint file is obtained and properly documented.
  • Evaluates all information from a clinical and technical perspective to ensure appropriate Analysis, Investigation, Root Cause, and Quality Engineering review is documented prior to final regulatory reporting decisions.
  • Tracks, receives, and ships products as needed.
  • Executes daily complaints analysis and failure investigations, documenting results and relevant information for Med Watch reports in assigned product families.
  • Approves complaints in assigned product families.
  • Sets up complaint meetings and effectively communicates with worldwide complaint groups, as well as internal departments such as Marketing, R&D, Customer Service, and Technical Services.
  • Writes customer response letters as required.
Requirements
  • Completed BS, preferably in computer science, engineering, physical, biological, or natural sciences.
  • Preferably 0-2 years of quality, manufacturing, or regulatory experience in medical devices or other regulated industries.
  • American Society for Quality (ASQ) certification, Six Sigma experience, and/or knowledge of Process Excellence tools are preferred.
  • Critical thinking and investigation skills are essential.
  • Ability to multitask, understand customer requirements, retrieve relevant information, and provide responses satisfactorily and with immediacy.
  • Prior project management and/or process mapping experience is an advantage.
  • Strong written and verbal communication skills, with proficiency in reading, writing, and speaking English.
What We Offer

As a Senior Compliance Officer I, you can expect a competitive salary range of $85,000 - $115,000 per annum, depending on your qualifications and experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plans, and opportunities for career growth and development within our global organization.

Please note that the estimated salary range is based on national averages and may vary depending on location and other factors.



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