Automotive Quality Assurance Specialist

hace 2 semanas


Xico, México Lear Corporation A tiempo completo

Lear Corporation is a leading Tier 1 automotive supplier serving all major automotive manufacturers with its world-class automotive seating and electrical products.

The company operates in 39 countries, with over 165,000 diverse employees worldwide. For our successful teams, we are looking for talented individuals who share our passion for quality and customer satisfaction.

Job Summary

We are seeking an experienced Field Quality Engineer to join our team. This role involves resolving product quality issues with clients through regular visits to their plants, providing support and service.

Key Responsibilities

  • Respond to customer complaints and contain reported problems promptly.
  • Negotiate impact of problems with clients at the management level.
  • Negotiate acceptance of new products with customers.
  • Coordinate activities at client plants to solve problems.
  • Verify work processes meet customer requirements.
  • Provide personalized customer service and keep organization personnel informed about client issues.
  • Support current quality system and negotiate PPM's and replacements with clients.
  • Monitor IATF 16949 quality system and be aware of the impact and risks of your position on product and process quality.

Requirements

To succeed in this role, you will need:

  • Bachelor's degree in industrial engineering, business administration, or related field.
  • +4 years of experience in a similar position in the automotive industry, with expertise in customer service and core tools.
  • Availability to travel.
  • Knowledge of QS/TS-16949, ISO14001 quality systems, PPAP's.
  • Skills: Customer Support, effective communication.

Compensation and Benefits

This role offers a competitive salary of $85,000 - $110,000 per year, depending on experience. Lear Corporation also provides a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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