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Customer Service Representative II

hace 1 mes


Reynosa, Tamaulipas, México Motorola Solutions A tiempo completo
Job Title: Customer Service Representative II

At Motorola Solutions, we're committed to delivering exceptional customer experiences. As a Customer Service Representative II, you'll play a critical role in ensuring our customers receive the support they need to succeed.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Resolve complex customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues
  • Document customer interactions and issues in our CRM system

Requirements:

  • 2+ years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment