Technical Platform Operations Specialist

hace 1 semana


Monterrey, Nuevo León, México CHUBB A tiempo completo

Chubb is seeking a skilled Technical Platform Operations Specialist to join our team in San Pedro Garza Garcia, Nuevo Leon, Mexico. This hybrid work from home opportunity comes with a competitive salary of approximately $120,000 per year.

About Chubb

We are a leading global insurance company providing innovative solutions for our clients' evolving needs. Our ServiceNow platform plays a critical role in our operations, and we need an experienced professional to administer and test it effectively.

Job Description

The ideal candidate will have a minimum of ten years of IT experience, five years of software platform administration expertise, and the ability to collaborate with diverse stakeholders across our enterprise. We require someone familiar with ServiceNow, who can design and implement technical solutions, and ensure seamless end-to-end testing.

Key Responsibilities:
  • Promote Chubb's Core Values and best practices
  • Collaborate with various teams and business stakeholders to understand business requirements and propose technical solutions
  • Participate in strategic project planning that improves operational efficiency across Global Technology Professional Services and Engineering departments
  • Test end-to-end solutions to ensure complete satisfaction of internal and external users, including unit, functional, and regression testing
  • Mentor and collaborate with offshore/onsite developers, perform code reviews, and promote best practices and direction to team members
  • Support the development of technical solutions and provide ongoing assistance and consultation to resolve problems to ensure solutions meet end-user requirements
  • Create and update existing technical/configuration documentation
  • Bachelor's or master's degree preferably in Computer Science or Computer Information Systems OR equivalent experience and/or certifications
  • 5+ Years as a ServiceNow Administrator or Developer
  • Excellent communication skills (written, verbal, and presentation) for both technical and non-technical audiences
Required Skills and Qualifications:
  • Strong understanding of ServiceNow configuration, workflows, and scripting
  • Able to design and implement technical solutions, ensuring high-quality delivery
  • Effective collaboration and communication skills, with ability to mentor junior team members
  • Experience working in agile environments with evolving requirements
  • Familiarity with various testing techniques, including performance, unit, integration, and automated testing
  • Proficiency in using tools such as IDEs, debuggers, build tools, source control, and ServiceNow instances
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Our hybrid work from home scheme allows for flexibility and work-life balance.



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