Supply Chain Operations Manager

hace 4 horas

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

About Hewlett Packard

Hewlett Packard is a leading global provider of digital printing solutions, driving business growth and innovation in industrial printing.

The Industrial Print Sales Operations team plays a critical role in the company's success, driving operational excellence and customer satisfaction through efficient processes and tools.

This position requires a strong team player with excellent communication skills, deep understanding of change management, and ability to work agile to deliver fast results.

As a Supply Chain Operations Manager, you will be responsible for overseeing the supply chain operations for Page Wide and other Large Format customers, resolving issues, and providing guidance to internal/external stakeholders.

Key Responsibilities:

  • Oversee list of supplies customers for Page Wide and other Large Format customers to resolve and route basic to complex issues; providing guidance while collaborating very closely with 3rd party suppliers.
  • Act as a first point of contact for internal/external stakeholders escalations; coordinating support on a broad range of daily operational matters.
  • Resolve high impact operational issues (e.g., issues related to global trade and compliance policies, issues with high dollar-value exposure).
  • Coordinate with or leads other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer ordering to invoice delivery support.
  • Subject to prepare and run operational performance reviews, as business may require, with internal account management and strategic customers, and support improvement plans.
  • Champion a specialized topic (e.g., order management, special pricing) and trains other people as necessary.
  • Spearhead efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.

Requirements:

  • First-level university degree or equivalent experience; may have advanced university degree.
  • Typically 2-6 years of related experience, preferably in sales operations, customer experience, finance, contract management or similar.

Estimated Salary: $120,000 - $180,000 per year, depending on location and experience. The salary range is based on industry standards and takes into account the level of expertise required for this role.

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