Trainer Facilitator

As a Senior Trainer at TTEC, you will play a crucial role in delivering high-quality training programs that drive employee success. In this onsite position based in Mexico City, you will be part of a global team that brings humanity to business.

• Meet training completion goals and deliver exceptional employee experiences while managing training logistics.
• Leverage your expertise to facilitate training programs and contribute to learners' success.

With 1+ year of experience in training or adult learning programs, you will lead teams to reach targets, achieve excellence in remote work settings, and foster an inclusive learning environment. Your coaching and facilitation skills will help nurture growth and development within our organization.

• 1 year minimum experience in training or adult learning programs
• 1+ year of experience leading teams to reach targets
• Excellence in achieving goals within a remote environment work-setting
• Nurture an inclusive learning environment with your coaching and facilitation skills to lead classes

In return for your dedication and expertise, we offer a supportive career and professional development environment. Our company culture values inclusivity, community involvement, and continuous learning. As a valued member of our team, you can expect a competitive compensation package, including performance bonus opportunities, paid time off (PTO), wellness and healthcare benefits, and tuition reimbursement.

TTEC is a global customer experience technology company that has been making customers happy since 1982. We talk, message, text, and video chat with millions of customers every day on behalf of many iconic brands. Our mission is to deliver amazing service and technology while bringing humanity to business. We are proud to be an equal opportunity employer that welcomes diversity and inclusion in all aspects of our business.