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As a key member of our Sonata Software team, you will be responsible for supporting, maintaining, and continuously improving our Identity and Access Management (IAM) applications, including CyberArk. You will work closely with our team members and business stakeholders to identify new ways to provide value with existing tools and toolsets. Your expertise will be essential in providing training and guidance to internal and external stakeholders as needed. You will also assist in the onboarding and/or uplift of applications/systems specific to Identity & Access Management.
Key responsibilities include:
- Supporting and maintaining IAM applications, including CyberArk
- Executing technology changes aligned with company policy
- Working with team members and business stakeholders to identify new ways to provide value with existing tools and toolsets
- Providing training and guidance to internal and external stakeholders
- Assisting in the onboarding and/or uplift of applications/systems specific to Identity & Access Management
- Troubleshooting access-related issues and communicating solutions to stakeholders
"}, "Location": "Guadalajara & Mexico City (Hybrid)", "Type of Hire": "Full Time", "Skills and Abilities": "
To succeed in this role, you will need:
- Experience administering/supporting CyberArk in a corporate environment
- Knowledge of Active Directory and/or other identity providers
- Experience with Role-Based Access (RBAC) and principles of least privilege
- Excellent written and verbal communication skills
- Experience with ServiceNow a plus
- Strong attention to detail and ability to work independently
- Proven track record of delivering timely and accurate information in a fast-paced environment
- Excellent critical thinking, problem-solving, and sound judgment skills
"}