Customer Service Representative

hace 6 días


Ciudad de México, Ciudad de México Revolut Ltd A tiempo completo

At Revolut, we're on a mission to deliver an outstanding customer experience. As a Customer Support team member, you'll be the public face of our company, providing first-class front-line support to millions of customers worldwide.

About the Role

We're looking for a talented individual to join our team as a Support Specialist. This role involves delivering exceptional customer service via live chat, phone, and email, while representing Revolut online at all times.

You'll work closely with other international teams to tackle any customer disruptions, ensuring our customers feel secure while using our service. Your excellent communication and writing skills will help you excel in this fast-paced environment.

If you're passionate about delivering 'WOW' levels of service and thrive in a dynamic, international setting, we'd love to hear from you.

Key Responsibilities
  • Providing top-notch customer support through various channels
  • Collaborating with global teams to resolve customer issues
  • Maintaining a positive online reputation for Revolut
Requirements
  • Fluency in English and Spanish
  • Excellent communication and writing skills
  • 1+ years of experience in financial crime prevention
  • A willingness to work different shifts and adapt to changing priorities

No ping pong tables or bean bag chairs here – just benefits that show we value your hard work:

  • Flexible working arrangements to suit your lifestyle
  • A free Revolut Metal subscription loaded with perks
  • Exciting events year-round to foster team camaraderie


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