Relay Operation Center Specialist

hace 2 semanas


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

Job Summary

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a skilled Relay Operation Center Specialist to support the efficient operation of our transportation network. In this role, you will be responsible for monitoring line haul activity, identifying potential issues, and developing effective service recovery plans to ensure timely delivery of packages to our customers.

Key Responsibilities

  • Proactively monitor line haul activity to identify and address potential issues
  • Develop and execute effective service recovery plans to minimize disruptions
  • Collaborate with cross-functional teams to identify and eliminate root causes of defects
  • Work within tight time constraints to meet critical business needs
  • Support continuous improvement initiatives to enhance process efficiency and quality

Requirements

  • 1+ years of experience in transportation or logistics operations
  • Bachelor's degree or equivalent, or 2+ years of Amazon experience
  • Ability to work a flexible schedule, including weekends and holidays
  • Strong communication and problem-solving skills

Preferred Qualifications

  • 1+ years of experience in performance metrics, process improvement, or lean techniques


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