Principal User Researcher

hace 1 semana


Xico, México Western Digital A tiempo completo

About This Role
We're seeking a highly skilled and experienced Principal User Researcher to join our User Experience Research team at Western Digital. As a key member of our team, you will drive world-class consumer research initiatives, enabling our cross-functional teams to make informed decisions about our products and services.

Key Responsibilities
- Lead end-to-end user research activities, overseeing study design, participant recruitment, moderation, analysis, and delivery of insights.
- Collaborate closely with internal teams, including product management, industrial design, product marketing, and business development, to identify research needs and develop well-structured research plans.
- Conduct various forms of user research, encompassing both qualitative and quantitative methods, to glean insights that address specific business inquiries.
- Foster strong relationships with key stakeholders across departments, ensuring effective communication of research findings.

Qualifications
- BA/BS degree with 3+ years of relevant experience in qualitative and quantitative user research.
- Proven track record of successfully leading end-to-end research activities in a fast-paced environment.
- In-depth knowledge of various survey tools and methodologies.
- Demonstrated ability to effectively manage concurrent research projects.

What We Offer
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We offer a dynamic work environment, opportunities for growth and development, and a chance to work on exciting projects that shape the future of technology.



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