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Quality Documentation Specialist

hace 2 meses

Xico, México Careers At Virtualstaffing A tiempo completo
Job Summary

We are seeking a highly skilled Quality Documentation Specialist to join our team at Virtual Staffing Careers. As a Quality Documentation Specialist, you will play a crucial role in supporting healthcare providers by accurately transcribing medical information into Electronic Medical Records (EMR) systems.

Key Responsibilities
  • Accurately document patient encounters, including medical histories, eye examinations, and treatment plans, in Eyefinity, the electronic medical record (EMR) system.
  • Assist optometrists during patient examinations by recording findings, test results, and treatment recommendations in real-time.
  • Coordinate with the pharmacy to send prescriptions and ensure timely delivery of medications to patients.
  • Facilitate communication between the optometrist and other healthcare providers by sending referrals and coordinating follow-up care as needed.
  • Receptionist/Administrative Assistant (10 hours per week)
  • Answer phones and greet patients in a professional and friendly manner, providing assistance and directing calls to appropriate staff members.
  • Schedule patient appointments and manage the clinic's appointment calendar, ensuring optimal utilization of clinic resources.
  • Verify patient insurance coverage and eligibility, process insurance claims, and assist with pre-authorizations for procedures and treatments.
  • Prior Authorizations for different medications prescribed to patients.
  • Send referrals to other healthcare providers and specialists, coordinating patient care and ensuring seamless transitions between providers.
  • Update patient information and medical records in the practice management system (PMS) and EMR, ensuring accuracy and completeness of documentation.
Requirements
  • Proven experience as a Medical Scribe, preferably in an optometry or healthcare setting, with a minimum of 30 hours of scribing experience.
  • Experience in medical receptionist or administrative assistant roles, with proficiency in handling reception duties, insurance verification, and scheduling.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service to patients.
  • Proficiency in computer skills, including experience with EMR systems, PMS systems, and Microsoft Office Suite.
  • Knowledge of HIPAA regulations and patient privacy laws.
  • Compassionate and empathetic attitude towards patients and medical staff.
  • Ability to work independently and collaboratively as part of a multidisciplinary healthcare team.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Willingness to work on Pacific Daylight Time (PDT) schedule.
  • Own a Laptop or Desktop with 8GB RAM, Core i5 or above, and Microsoft Office. Plus, a reliable internet connection (at least 10 Mbps).
Benefits
  • Competitive Compensation: Earn a salary rate per hour of $6 per hour for a full-time commitment of 40 hours per week based on your experience and skills.
  • Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
  • Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country.
  • Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
  • Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
  • Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.