Global Channel Sales Innovation and Operations Employee Experience Program Manager
hace 4 semanas
Global Channel, Sales Innovation & Operations Employee Experience Program Manager
About HP:
HP is a technology company that operates in more than 170 countries around the world, united in creating technology that makes life better for everyone, everywhere. Our commitment to diversity, equity, and inclusion is at the heart of who we are. We create a culture where everyone is respected and where people can be themselves, while being part of something bigger than themselves.
We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative, and that helps grow our bottom line. Come to HP and thrive.
About Global Channel, Sales Innovation and Operations:
The Global Channel, Sales Innovation and Operations Organization is part of Commercial Organization in HP and leads the stimulating digital transformation with the expected outcome to become a more experience-driven organization. It is a strategic function that helps drive HP's Digital Transformation and Innovation in Sales processes, including our Channel Partners.
The Global Channel, Sales Innovation and Operations builds relationships with HP Customers, Partners, as well as dedicated HP Sales Teams, understanding operational business models, identifying challenges in the operational process, and finding solutions on how to improve HP interlock in the operational environment.
As part of the Global Channel, Sales Innovation and Operations, the Strategy and Planning Team drives standardized strategies, planning, and execution processes across Global Channel, Sales Innovation and Operations. You will be part of a global team of highly engaged and capable colleagues supporting the organizational charter.
Employee Experience Program Manager will work side by side with the Human Resources teams, Learning and Development teams, and the Leadership team to lead the design, development, execution, and closure of Employee Experiences which enable empowered, agile, adaptable, and resilient employees through their journey in Global Channel, Sales Innovation and Operations. This role also supports the communication of the related experiences and contributes to the enhancement of the communication framework around the experience programs.
Key Responsibilities:
- Define Training Programs aligned to the organizations agreed roadmap for a compelling employee experience.
- Design the content (Creation / Re-design) and development methodology of such programs.
- Define program's deployment approach by proposing creative tools and methods which facilitate the implementation and roll out of the employee experience programs.
- Decide on the program's evaluation approach with effective tools that allow measuring the success of the programs.
- Collect and analyze program's feedback to improvise training content and program structure.
- Communicate effectively with program participants on training material, tools available, schedules, etc.
- Adopt the charter and roadmap of the organization in regard to employee experience.
Requirements:
- Ability to inspire and drive individuals across multiple initiatives to deliver a common objective.
- Excellent interpersonal skills with the ability to develop strong and trusted working relationships with stakeholders.
- High levels of verbal and written communication skills and the ability to simplify complex topics for mass consumption.
- Bring and propose best practices to optimize and maximize experiences for the employees.
- Exceptional planning and organization skills.
- Ability to exercise independent judgment to determine appropriate action.
- Demonstrates a strong work ethic, passion, and a positive, can-do attitude.
- Problem solving, positive thinking, creativity.
- Flexible, self-starting independent thinker who is resilient with a high level of personal integrity and energy.
- Management of Change and project management skills are an advantage.
- Fluency in English.
- Related experience in Learning and Development, Human Resources roles.
Education & Experience Recommended:
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in business operations, business process improvement, change management, or a related field or an advanced degree with little or no experience.
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