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Cloud Solutions Engineer
hace 2 meses
Recruiter: Raul García
Location: any state of Mexico
Industry - Sector: MALS
Key Responsibilities:
- Implement contact flow routing by utilizing speech recognition technologies, including Lex, as well as managing queues, routing profiles, user skilling, and porting of telephone numbers.
- Monitor and evaluate application performance to identify potential bottlenecks, collaborating with developers to propose and execute solutions based on team directives.
- Enhance knowledge in maintaining security protocols, backup systems, and redundancy strategies as outlined by senior engineers.
Required Qualifications:
- Proficient in AWS services, including the AWS console, Amazon Connect, Lex, Lambda, DynamoDB, CloudFront, Cognito, and CloudWatch.
- Familiarity with Agile methodologies.
- Strong grasp of scrum practices, encompassing user story creation, prioritization, refinement, and participation in various ceremonies.
- Experience with project management tools such as JIRA and Confluence.
Essential Soft Skills:
Ability to work under pressure, commitment to quality, and a results-oriented mindset.
What to Expect at Capgemini:
- Collaborate within a team environment focused on analyzing, designing, and developing technology-driven solutions for clients.
- Engage with technical, functional, and industry experts to support the development, implementation, and integration of innovative system solutions.
- Contribute to client satisfaction by delivering timely and valuable services and work products.
- Enjoy a competitive compensation and benefits package.
- Capgemini operates with a workforce of over 340,000 professionals, fostering a multicultural environment.
- Experience the Collaborative Business ExperienceTM and the Rightshore delivery model.
Why You Will Appreciate This Role:
- Capgemini emphasizes a unique onboarding experience and supports your career and professional skill development.
- Work in a collaborative atmosphere that values Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Benefit from an environment that encourages personal and professional growth, both horizontally and vertically.
Capgemini Mexico is dedicated to attracting top talent and fostering a diverse and inclusive workplace, ensuring that all applications are evaluated based on merit without discrimination.
