IT Infrastructure Specialist

hace 1 semana


Juárez, Chihuahua, México Johnson Controls A tiempo completo
About Johnson Controls

Johnson Controls is a leading global provider of building automation and energy management solutions.

Estimated Salary: $65,000 - $90,000 per yearJob DescriptionJob Summary:

The Field IT Operations Support Professional will be responsible for providing technical support to our clients across various locations. This role requires strong analytical and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.

Key Responsibilities:
  • Provide on-site technical support to clients at assigned locations.
  • Install, configure, and troubleshoot computer hardware and software.
  • Perform data recovery and backup procedures.
  • Order and manage repair parts as needed.
  • Coordinate vendor/user interactions for IT operations functions delivered by vendors.
  • Apply network and server patches and maintenance as directed.
  • Troubleshoot and resolve IT incidents concerning PC hardware and standard PC software.
  • Develop an understanding of local business operations and form relationships with local IT staff to promote the IT operations function.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • Minimum 2 years of experience in IT operations or related field.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.
  • Excellent communication and interpersonal skills.
Benefits

Johnson Controls offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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