Service Maintenance Engineer
hace 1 semana
Discover a challenging opportunity as Service Maintenance Engineer at Intralox, a leading innovator in conveyance solutions. Based in the Mexico City region, you will collaborate with internal teams and customers to provide expert technical support and maintenance services for our cutting-edge technologies.
Intralox is a division of Laitram, L.L.C., with a rich history of driving customer growth through innovative solutions and exceptional service. Our global workforce of over 3,000 employees across 20+ countries shares a commitment to reliability, problem-solving, and continuous improvement.
We value honesty, fairness, and respect in all interactions, striving to live up to our business philosophy principles every day. As a trusted partner, we empower self-managed individuals to drive success and excellence in their work.
As a key member of our team, your responsibilities will include:
- On-site support for newly delivered products: Machine and belt installation, production start-up, operator and maintenance instructions to users
- Lifecycle Support of our products
- Health Checks
- Maintenance & repairs
- Troubleshooting
- Documenting observations and actions in a service visit report
To succeed in this role, you should possess:
- A technical degree or higher in Mechanical, Industrial, or similar fields
- A strong mechanical aptitude and ability to conceptualize and articulate mechanical concepts
- Previous experience in field service assistance or similar roles (minimum of 2+ years)
- Ability to travel approximately 50-75%, mostly predictable and scheduled
- Required availability to travel on weekends and holidays
- Proficiency in MS Word and Excel
- Presentation skills with experience in delivering key messages
- A passion for learning and growth along with the willingness and ability to be self-managed and take personal responsibility for results
- Language: Technical English; Spanish as native
The estimated salary for this position is $45,000 - $65,000 per year, depending on experience and qualifications. We offer a competitive compensation package that includes a range of benefits and opportunities for growth and development.
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