Cash Collection Specialist

hace 4 horas


Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

**Cash Collections Team Overview**

At Johnson Controls, our Cash Collections team plays a vital role in maximizing the timely collection of cash from our customers worldwide. To achieve this goal, we effectively manage customer inquiries and interactions to keep aged debt to a minimum.

**Key Responsibilities**

  • Maintain accurate call logs and expected payment dates to encourage timely payment and proactive contact on non-due invoices.
  • Utilize accounting software related to collections and possess intermediate skills in Microsoft Word, Excel, Outlook, and Internet navigation and research.
  • Exhibit excellent customer service, organizational, communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines.
  • Possess the ability to perform moderately complex account reconciliation and experience pulling and analyzing data from ERP and other systems.
  • Strong problem-solving personality, ability to innovate, and a proactive approach to improve processes.
  • Experience working in a Shared Service Centre/Retained/Outsourced environment is an asset.

**Requirements**

  • Bachelor's Degree
  • Intermediate English skills
  • Conversational French skills
  • 0-4 years of experience in collections, customer service, inside sales, AP, or related fields

Johnson Controls is an equal opportunities employer and does not request pregnancy or HIV testing as a requirement for admission, permanence, or promotion.


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