Cash Collection Specialist
hace 4 horas
**Cash Collections Team Overview**
At Johnson Controls, our Cash Collections team plays a vital role in maximizing the timely collection of cash from our customers worldwide. To achieve this goal, we effectively manage customer inquiries and interactions to keep aged debt to a minimum.
**Key Responsibilities**
- Maintain accurate call logs and expected payment dates to encourage timely payment and proactive contact on non-due invoices.
- Utilize accounting software related to collections and possess intermediate skills in Microsoft Word, Excel, Outlook, and Internet navigation and research.
- Exhibit excellent customer service, organizational, communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines.
- Possess the ability to perform moderately complex account reconciliation and experience pulling and analyzing data from ERP and other systems.
- Strong problem-solving personality, ability to innovate, and a proactive approach to improve processes.
- Experience working in a Shared Service Centre/Retained/Outsourced environment is an asset.
**Requirements**
- Bachelor's Degree
- Intermediate English skills
- Conversational French skills
- 0-4 years of experience in collections, customer service, inside sales, AP, or related fields
Johnson Controls is an equal opportunities employer and does not request pregnancy or HIV testing as a requirement for admission, permanence, or promotion.
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