Customer Service Representative for Manufacturing
hace 1 semana
We are seeking a skilled Customer Service Representative to join our team at North American Production Sharing. This role is ideal for individuals with experience in customer service, software systems, and strong communication skills.
Key Responsibilities:- Meet with new accounts to establish ongoing relationships and provide exceptional service
- Maintain existing account relationships through regular meetings and proactive issue resolution
- Assist with importation documents and collaborate with the import/export team for seamless shipments
- Efficiently address client inquiries and direct unresolved issues to relevant departments as needed
- Monitor account activity, including orders, inventory, and shipping
- Experience in customer service
- Ability to learn software systems
- Strong empathy and passion for revenue growth
- Excellent verbal and written communication skills
- Critical thinking and problem-solving abilities
- Knowledge of CRM systems (Sales-Force, Oracle, Microsoft Dynamics)
This full-time position offers a competitive salary and benefits package. The working hours are Monday to Friday from 7am to 5pm. The job is located near Plaza Sendero within the Los Nogales industrial park (Tijuana - Rosarito 2000 Corridor) or Parque Industrial El Bajio, Los Olivos 6500-Int. 1-F, 21503 Tecate, B.C.
Compensation:The estimated salary range for this position is $45,000-$65,000 per year, based on industry standards and location factors.
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