Service and Application Specialist

hace 1 mes


Monterrey, Nuevo León, México TOP Mexico A tiempo completo
Service and Application Specialist

At TOP Mexico, we are seeking a highly skilled Service and Application Specialist to join our team. As a key member of our in-line measurement systems group, you will provide field engineering support, prepare quotes and price updates, and make sales presentations for new measuring systems and equipment.

Duties and Responsibilities:
  • Provide technical support for the in-line measurement systems group.
  • Prepare quotes and price updates for new equipment and sales presentations.
  • Make sales presentations for new measuring systems and equipment.
  • Gather customer information and machinery for sales purposes.
  • Direct on-site installations, validations, and start-ups.
  • Perform on-site service and repairs.
  • Prepare on-site training for customers.
  • Develop documentation with technical information of the service.
  • Create and maintain service information.
  • Support applications engineering activities.
  • Communicate with customers regarding current and future applications.
  • Complete and submit all required paperwork on time.
  • Support junior engineers with development of their skills and customer assistance.

Requirements:
  • Strong technical skills.
  • Sales skills.
  • Analytic skills.
  • Commercial awareness.
  • Maintenance and service knowledge.
  • Ability to work under pressure.
  • Proactive, organized, honest, responsible.
  • Strong interpersonal and communication skills.
  • Verbal and written communication skills.
  • Demonstrated ability to maintain confidentiality.
  • Conflict resolution skills.
  • Teamwork.
  • Focused on results.
  • Capability to hand load 10 kg.
  • Availability to travel 70% in Mexico, with some international travel.


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