Service and Application Specialist
hace 1 mes
At TOP Mexico, we are seeking a highly skilled Service and Application Specialist to join our team. As a key member of our in-line measurement systems group, you will provide field engineering support, prepare quotes and price updates, and make sales presentations for new measuring systems and equipment.
Duties and Responsibilities:
- Provide technical support for the in-line measurement systems group.
- Prepare quotes and price updates for new equipment and sales presentations.
- Make sales presentations for new measuring systems and equipment.
- Gather customer information and machinery for sales purposes.
- Direct on-site installations, validations, and start-ups.
- Perform on-site service and repairs.
- Prepare on-site training for customers.
- Develop documentation with technical information of the service.
- Create and maintain service information.
- Support applications engineering activities.
- Communicate with customers regarding current and future applications.
- Complete and submit all required paperwork on time.
- Support junior engineers with development of their skills and customer assistance.
Requirements:
- Strong technical skills.
- Sales skills.
- Analytic skills.
- Commercial awareness.
- Maintenance and service knowledge.
- Ability to work under pressure.
- Proactive, organized, honest, responsible.
- Strong interpersonal and communication skills.
- Verbal and written communication skills.
- Demonstrated ability to maintain confidentiality.
- Conflict resolution skills.
- Teamwork.
- Focused on results.
- Capability to hand load 10 kg.
- Availability to travel 70% in Mexico, with some international travel.
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