Community Operations Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Stripe A tiempo completo

About the Role

Stripe is seeking a highly skilled Community Operations Specialist to join our team. As a Community Operations Specialist, you will be responsible for delivering an exceptional Stripe experience to users who reach out to us over social media, including X/Twitter and Facebook, and other future channels.

Key Responsibilities

  • Resolve issues escalated via social media, including technical product questions, and work to prevent those issues from happening again.
  • Identify issues that pose material risk to Stripe and its users, and partner with key cross-functional teams across Stripe to resolve complex escalations.
  • Contribute and manage new programs focused on improving the Stripe user experience.
  • Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization.

Requirements

  • You have experience with social media support and/or an interest in resolving user issues through those channels.
  • You have a user-first mindset and are energized by the challenge of solving difficult problems.
  • You have excellent communication skills, both written and verbally.
  • You excel in analytical thinking and problem solving.
  • You have a process-oriented mindset and ability to get things done.

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

Why Join Us

As a Community Operations Specialist at Stripe, you will have the opportunity to work on a wide range of projects, from improving the user experience to developing new processes and tools. You will be part of a dynamic and collaborative team that is passionate about delivering exceptional results.



  • Ciudad de México, Ciudad de México Stripe A tiempo completo

    About the RoleStripe is seeking a highly skilled Community Operations Specialist to join our team. As a Community Operations Specialist, you will be responsible for delivering an exceptional Stripe experience to users who reach out to us over social media, including X/Twitter and Facebook, and future channels we go live on.Key ResponsibilitiesResolve issues...


  • Ciudad de México, Ciudad de México BetterCloud A tiempo completo

    About the RoleWe are seeking a highly skilled Support Operations Specialist to join our team at BetterCloud. As a Support Operations Specialist, you will play a critical role in delivering exceptional customer experiences and ensuring the seamless operation of our SaaS platform.Key ResponsibilitiesField a wide range of questions and concerns from customers...


  • Ciudad de México, Ciudad de México Axented A tiempo completo

    We are seeking a highly motivated and skilled Digital Community Engagement Specialist to develop and manage our online presence.The ideal candidate is a people-person, with experience in social media management, customer relations, and community engagement.


  • Ciudad de México, Ciudad de México Sagan A tiempo completo

    Job Title: Financial Operations SpecialistSagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan,...


  • Ciudad de México, Ciudad de México 1210 Kyndryl Mexico S. de R.L. de C.V. A tiempo completo

    At Kyndryl, we strive to be the leader in mission-critical technology systems. About Our TeamWe design, build, manage and modernize complex systems that shape our daily lives.The Role: System Operations SpecialistThis role is key to our success as you will have the opportunity to work with cutting-edge technology, supervise intricate networks, and operate...


  • Ciudad de México, Ciudad de México Axented A tiempo completo

    We are seeking an experienced Community Engagement Specialist to develop and maintain our online community. The ideal candidate will be responsible for building strong relationships with our customers and stakeholders. The key responsibilities include:Developing and executing community engagement plans to build an active and engaged community of users,...


  • Ciudad de México, Ciudad de México NielsenIQ A tiempo completo

    Job Title: Operations Optimization SpecialistAbout the RoleWe are seeking a highly motivated and detail-oriented Operations Optimization Specialist to join our team at NielsenIQ. As an integral part of our operations, you will play a crucial role in ensuring the smooth execution of daily activities, maintaining quality standards, and driving process...


  • Ciudad de México, Ciudad de México Axented A tiempo completo

    Axented is seeking a highly skilled Digital Community Engagement Specialist to develop and manage our online and offline community.About the RoleThe ideal candidate will be responsible for building and maintaining strong relationships with our customers, stakeholders, and prospects.Key ResponsibilitiesCommunity Engagement StrategyWe are looking for a...


  • Ciudad de México, Ciudad de México SGI Global, LLC A tiempo completo

    SGI Global LLC is a leading provider of professional and administrative support services to governments and organizations worldwide.We are currently seeking a highly skilled Global Community Safety Specialist to join our team in Mexico City, Mexico.This position requires a strong understanding of community policing programs and the ability to work...


  • Ciudad de México, Ciudad de México Sagan A tiempo completo

    Job Title: Financial Operations SpecialistLocation: Remote (EST Time Zones)Salary Range: Up to $2000 USDWork Schedule: Monday to Friday, 9:00 AM to 5:00 PM (EST)Company Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global...

  • Ad Operations Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Seedtag A tiempo completo

    Ad Operations SpecialistWe are seeking a highly skilled Ad Operations Specialist to join our team at Seedtag. As an Ad Operations Specialist, you will be responsible for setting up and optimizing advertising campaigns with different KPIs, creating programmatic deals, and coordinating with the internal team to ensure campaign activation on time.Setting up and...


  • Ciudad de México, Ciudad de México Spin Master Ltd A tiempo completo

    About the RoleWe are seeking an experienced Facilities Operations Specialist to join our team at Spin Master Ltd. This is a fantastic opportunity for someone who is passionate about ensuring seamless operations and providing a safe and healthy work environment.


  • Ciudad de México, Ciudad de México Abb A tiempo completo

    **Human Resources Operations Specialist**:At ABB, we are committed to driving diversity and inclusion across all dimensions. As a Human Resources Operations Specialist, you will play a key role in delivering HR service assistance to the HR community, business managers, and employees. Your responsibilities will include processing complex and escalated HR...


  • Ciudad de México, Ciudad de México Nielsen A tiempo completo

    We are seeking a skilled and detail-oriented professional to manage billing and revenue operations for one of the Nielsen business units. As a Financial Operations Specialist, you will play a significant role in ensuring timely and accurate billing for our clients across North America and Europe.Key Responsibilities:


  • Ciudad de México, Ciudad de México Sigma Alimentos Comercial Sa De Cv A tiempo completo

    Job Title: Business Operations SpecialistDescription:Provide administrative support to the operations team.Assist with data entry and record-keeping.Coordinate travel arrangements and itineraries.Prepare reports and presentations as needed.Responsibilities:Assist with day-to-day operations.Perform administrative tasks.Coordinate meetings and events.

  • AML Operations Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Nubank A tiempo completo

    About NubankNubank is a digital banking platform that aims to empower people in their daily lives by reinventing financial services. As a leading fintech company, we are committed to fighting complexity and ensuring the highest level of quality for customer data and due diligence.About the RoleWe are seeking a highly skilled AML Operations Specialist to join...


  • Ciudad de México, Ciudad de México SGI Global, LLC A tiempo completo

    Job Title: Community Policing SpecialistJob Summary: SGI Global LLC is seeking a Community Policing Specialist to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico. The successful candidate will provide technical assistance and advice on implementing community police...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Job Description:We are seeking a skilled and passionate Gaming Community Liaison Specialist to join our team at Lionbridge. As a key member of our community management team, you will play a vital role in maintaining a positive, respectful, and safe gaming environment for all players.Key Responsibilities:Forum and Social Media Moderation: Monitor and moderate...


  • Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    Job SummaryWe are seeking an experienced Senior Financial Operations Specialist to join our team at Thermo Fisher Scientific Inc. in Mexico. This role will be responsible for leading financial operations and ensuring compliance with local laws and regulations.


  • Ciudad de México, Ciudad de México Stripe A tiempo completo

    Job OverviewWe are seeking a highly skilled Global Operations Specialist to join our team at Stripe. In this role, you will be responsible for delivering exceptional user experiences through social media support, resolving escalated issues, and identifying opportunities to improve the Stripe experience.