Area Operations Manager

hace 3 semanas


Puebla, Puebla, México Amazon A tiempo completo
About the Role:

As an Area Shift Manager, you will be responsible for leading a team to ensure efficient operations and high-quality customer service. You will analyze data and performance metrics to identify areas for improvement, implement corrective actions, and promote a culture of safety and well-being.

Key Responsibilities:
  • Promote a culture of safety and wellbeing.
  • Analyze and implement corrective actions to ensure quality and productivity are at consistently high levels.
  • Support and lead a team, handle administrative work, and build a strong team culture.
  • Analyze performance and suggest process improvements to optimize work and improve customer service.

A Day in the Life:
You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards, monitor and maintain process efficiency, and prioritize routine team management and daily operational tasks.

About the Team:
Amazon Logistics handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Requirements:
  • A completed Bachelor's Degree or 2+ years Amazon experience.
  • 2+ years' experience in a role with similar responsibilities.
  • 1+ year of direct management experience for employees and their performance.
  • English Intermediate-Advanced (B2+).
  • Fluent in Spanish, both written and verbal.

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