Sales and Customer Service Manager
hace 7 días
We are seeking an experienced Sales and Customer Service Manager to join our team at Bodycote.
Key Responsibilities- Develop and maintain strong relationships with key customer stakeholders, potential customers, and executive sponsors.
- Conduct sales calls, receive and respond to phone inquiries from customers and potential customers.
- Partner with employees at the plant level to monitor progress and meet customer expectations.
- Project management, quoting pricing, and managing customer expectations.
- 10 years of experience in sales, customer service, or a related field.
- Demonstrate good judgment in fostering positive customer relationships.
- Ability to quote pricing, manage expectations for process and delivery.
- Exercise tact and ability to partner with customers to resolve issues.
- Problem-solving skills to meet customer expectations.
- Communication skills with employees at all levels to achieve exceptional customer service.
We are looking for a highly skilled and experienced professional who can effectively cultivate and develop customers from diverse backgrounds. The ideal candidate will have a strong understanding of sales, customer service, and project management principles.
What We OfferThis is an excellent opportunity to join a leading company in the thermal processing services industry. We offer a competitive salary, $85,000 - $110,000 per year, depending on experience, as well as a range of benefits including health insurance, retirement plan, and paid time off.
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