Fraud Management Lead

hace 2 semanas


Xico, México Citi A tiempo completo

About the Role

Citi seeks a seasoned Fraud Operations Senior Manager to join our team. This senior management level position is responsible for driving fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.

Key Responsibilities

  • Manage one or more teams and a component of the fraud loss portfolio
  • Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses
  • Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
  • Direct area supported and oversee the delivery of end results and budget management, and conduct resource planning activities
  • Ensure essential procedures are followed and contribute to defining standards, and participate in change management initiatives

Requirements and Qualifications

  • 6-10 years of experience in a related role
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred
  • Demonstrated ability to persuade and influence others
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment

Estimated Salary Range: $120,000 - $180,000 per year

Why Work at Citi?

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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