Customer Service Representative

hace 7 días


Tijuana, Baja California, México Confie A tiempo completo

Earn up to $5,090 weekly as a Customer Service Representative with Confie in Tijuana.

We are seeking skilled problem solvers to join our team in providing world-class care to our clients. Your primary responsibility will be to provide general information about policies, update customer profiles, and process changes to their insurance policies.

Job Overview:

We offer paid training with an additional $3,000 bonus at the end of the training period. Our comprehensive training program will teach you about the company, how to use necessary tools, and give you the opportunity to take calls in a controlled environment.

Key Responsibilities:

  • Help customers with questions, requests, or payments related to their car insurance policy
  • Provide accurate and timely information to resolve customer inquiries
  • Process policy changes and updates

Requirements:

  • Conversational English and Spanish skills
  • Good computer skills
  • All Mexican documents

Location:

ON SITE ONLY in Tijuana, Tecate, and Rosarito areas

Benefits:

  • Aguinaldo (year-end bonus)
  • Utilities
  • Vacations
  • Prima vacacional (vacation pay)
  • Fondo de defunción (death benefit)
  • Días paternidad (paternity leave)
  • Días por matrimonio (wedding leave)
  • Pago de nómina semanal (weekly payroll deposit via electronic transfer with Banco Santander)

Additional Benefits:

  • Paid Training (including bonus)
  • Productivity Bonus
  • Referral Bonus
  • Additional Paid Days Off
  • Private Medical Insurance for You and Your Family
  • Federal Housing Credit Program INFONAVIT/FONACOT
  • Health Services Institution (IMSS)
  • Savings Fund & Voluntary Savings Plan
  • Rewards and Recognition Program
  • Road to growth (great opportunities to grow within the company)
  • Employee Discounts for tuition with local universities
  • Employee Discounts with participating local businesses
  • Excellent location accessible to all public transportation

Department Function:

Customer Service

Type of Work:

Full-time (9 hours a day, including 1 hour lunch break and 2 days off per week)



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