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A.M. Best Europe - Rating Services Ltd is seeking a seasoned Support Services Manager to oversee the day-to-day operations of our Mexico City office.
Key Areas of Responsibility:
- Develop and implement effective administrative systems and procedures to support office operations
- Recruit, train, and supervise administrative staff members as needed
- Coordinating with cross-functional teams to achieve operational goals
- Manage budgets and financial resources related to office operations
- Plan and execute staff events, training sessions, and other activities to promote teamwork and engagement
- Monitor and report on key performance indicators (KPIs) related to office efficiency and productivity
- Develop and maintain relationships with external partners, vendors, and service providers
- Provide excellent customer service and support to internal stakeholders and external clients
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence
- Perform other tasks as assigned by senior management
