Customer Service Analyst

hace 1 mes


León de los Aldama, Guanajuato, México Wella Company A tiempo completo
Job Title: Customer Service Analyst

Job Summary:

We are seeking a highly skilled Customer Service Analyst to join our team at Wella Company. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order fulfillment.

Key Responsibilities:

  • Respond to customer calls and inquiries in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Process and fulfill customer orders accurately and efficiently.
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction.
  • Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

  • High school degree required, Bachelor's degree in related field preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Previous experience in customer service or a related field is an asset.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to [insert contact information].



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