Cloud Infrastructure Engineer

hace 4 días

Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role

In this opportunity as a Cloud Infrastructure Engineer - Service Reliability Specialist, you will be responsible for delivering high-quality solutions for SRE team.

  • Provides skilled technical support/delivery capability, with minimal supervision, for the current and future design, testing, delivery, support, and maintenance of production services in the technical operations environment.
  • Contributes to initiatives for driving down incident rates and working with first-line operations (and operations engineers within specialist functional teams) to improve service recovery times.
  • Adheres to the implementation process to ensure that all aspects of operability are delivered while ensuring that existing service levels are maintained or improved.
  • Contributes to defining operational standards, procedures, and best practice.
  • Operations Engineers within specialist functional teams may have compliance assurance responsibility.
  • Works in close liaison with various operational, project, development, and product teams to ensure ongoing service delivery and support can be maintained to agreed service levels.
  • Develops and delivers modern SRE operational & development practices, applying automation, monitoring, building, testing, and delivering high-quality solutions for SRE team.

About You:

You're a fit for the role if your background includes:

  • A bachelor's degree in Computer Science discipline and at least 1 AWS Certification is a must. (AWS Sysops Admin preferred)
  • 2+ years of experience as an SRE engineer or DevOps engineer on AWS Cloud platform.
  • Ability to work with minimal guidance or no supervision from Senior Site Reliability Engineers.
  • Demonstrate high-proficiency in automation, system monitoring, and cloud-native applications.
  • Ability to code in one of the programming languages (Java, C#, Python, JavaScript, etc.)
  • Ensure highest level of uptime, up-to-date server patching and SSL certificates, and implement system-wide corrections to prevent reoccurrence of issues.
  • Triage, troubleshoot, and resolve issues using golden signals and go past golden signals (Chaos Engineering/Gameday, etc.).
  • Create and develop documentations on Application services, infrastructure details, Recovery Procedures, Root cause analysis.
  • Proactive monitoring of the availability, latency, scalability, and efficiency of all services.
  • Perform periodic on-call duty as part of the SRE team on a rotational basis.
  • Experience with SQL, Windows Servers, Load balancers, Linux, and AWS services such as AWS, Docker, Kubernetes, CloudFormation, CloudWatch, CodeDeploy, DynamoDB, Lambda, SQS, Amazon FSX, Elastic Search, and networking concepts are must.
  • Working knowledge of infrastructure components (routers, load balancers, cloud products, container systems, compute, storage, and networks).
  • Experience with tools such as Jenkins, Ansible, GitHub, PagerDuty, ServiceNow, Datadog, CloudWatch are required.
Benefits

Thomson Reuters offers a comprehensive compensation package, including a salary range of $140,000-$180,000 per annum, depending on experience, plus benefits such as:

  • Hybrid Work Model: A flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Wellbeing: Comprehensive benefit plans, flexible and supportive benefits for work-life balance, including flexible vacation, two company-wide Mental Health Days Off, work from another location for up to a total of 8 weeks in a year, Headspace app subscription, retirement, and employee incentive programs.
  • Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access, internal Talent Marketplace with opportunities to work on projects cross-company, Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups, two paid volunteer days annually, Environmental, Social, and Governance (ESG) initiatives for local and global impact.
  • Purpose-Driven Work: We help our customers pursue justice, truth, and transparency, upholding the rule of law, turning the wheels of commerce, catching bad actors, reporting the facts, and providing trusted, unbiased information to people all over the world.

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