Industrial Digital Commerce Transformation Lead
hace 4 semanas
Carrier, a global leader in Heating, Ventilation, and Air Conditioning (HVAC), Refrigeration, and Fire & Security segments, is seeking an experienced Industrial Digital Commerce Transformation Lead to join their team in Mexico.
About the RoleThe successful candidate will be responsible for directing the development of Commerce, MarTech, and SaaS products from initial design to market release. This individual will work closely with Product Owners and Scrum Masters to support agile delivery, build project plans, and clarify requirements with Carrier leadership and key stakeholders.
This role involves providing input and helping define the long-term strategy as Carrier continues to expand its digital commerce footprint and remain a thought leader in the Industrial and Manufacturing segment.
Key Responsibilities- Support digital PODs that are building technology solutions empowering teams to execute multi-channel campaigns using enterprise commerce, marketing, and subscription management tools.
- Analyze and document any derivation, workflow, and enrichment required for the project/solution.
- Lead requirements gathering and advise on scope and options for continuous operational improvement.
- Build knowledge of business processes with an expectation for facilitating continuous improvement.
- Collaborate with vendors and internal IT partners to understand and define technical requirements and special Carrier processes.
- Communicate issues impacting daily operations to the business team and provide updates on resolution.
- Run critical agile ceremonies such as scrum calls, backlog refinements, and sprint reviews.
- Lead change management activities such as 'train the trainer' sessions and knowledge transfer for IT support teams.
- Hands-on experience supporting engineering teams building on enterprise digital commerce tools such as Shopify, Zuora, Bynder, InRiver, Salesforce Commerce Cloud, SDL Tridion, and SAP Hybris.
- Experience working on global, multi-year initiatives with cross-functional teams.
- Self-starter with the ability to work independently and manage multiple projects simultaneously.
- Knowledge of best practices across Commerce, MarTech, and SaaS.
- Proven ability to work within globally distributed virtual teams, contribute to projects, and deliver results in a diverse, global stakeholder environment.
- Excellent project management skills, with the ability to prioritize and meet deadlines.
- Strong analytical, strategic, and creative problem-solving skills.
- Business owner mentality, willingness to roll up your sleeves and do whatever is necessary.
- Team player with a positive, collaborative work ethic.
- Bachelor's degree
- Master's degree and/or similar secondary degree.
- Experience working with multicultural, multilingual, and multiple time zone, global environments.
- The ability to simplify the complex, quickly define core problems, and frame the solution approach.
- Experience in industrial/manufacturing software segments.
- Proficiency in Miro, or similar presentation tool.
We offer a competitive salary of approximately $90,000 per year, plus benefits, including health insurance, retirement plan, and paid time off. Traveling up to 33% nationally and internationally is required.
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