Senior Applications Integration Specialist

hace 1 mes


Xico, México Citi A tiempo completo

Citi is seeking a highly skilled Senior Applications Integration Specialist to join our team. As a key member of our applications support function, you will play a critical role in ensuring the seamless integration of our applications and services.

About the Role:

The successful candidate will have a strong background in IT service delivery, with a focus on applications support. You will be responsible for providing technical and business support to our users, utilizing your knowledge of applications procedures and concepts to field issues and queries.

Main Responsibilities:

  • Utilize expertise in applications support procedures and concepts to provide technical and business support to users
  • Develop a comprehensive understanding of how areas of applications support collectively integrate to contribute to achieving business goals
  • Act as a liaison between users/traders, interfacing internal technology groups and vendors
  • Participate in disaster recovery testing
  • Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions
  • Cooperate with Development colleagues to prioritize bug fixes and support tooling requirements
  • Directly impacts the business by ensuring the quality of work provided by self and others

Requirements:

  • 2-5 years experience in IT service delivery, with a focus on applications support
  • Basic knowledge or interest about applications support procedures, concepts and of other technical areas
  • Participation in some process improvements
  • Previous experience or interest in standardization of procedures and practices
  • Bachelor's/University degree or equivalent experience
  • Clear communication and diplomacy skills to persuade and influence
  • Good customer service, communication and interpersonal skills

Salary: $85,000 - $110,000 per annum, depending on experience



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