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About Intugo Call Center
We are an international organization dedicated to delivering exceptional customer service. Our team is comprised of talented individuals who share a passion for helping others and achieving excellence.
Job Overview
The Auto CSR role at Intugo Call Center is a dynamic opportunity for skilled professionals to utilize their expertise in customer service, communication, and problem-solving. Key responsibilities include fielding general inquiries, providing solutions, and setting appointments to drive sales growth.
Key Responsibilities
- Document and update customer information in CRM systems
- Field general inquiries and provide outstanding client solutions
- Set and calendar appointments to ensure maximum sales opportunities
- Exhibit excellent judgment and discretion when handling complex consumer finance scenarios
Requirements
- 1 year of customer service experience (desired)
- In-depth knowledge of CRM systems and software
- Exceptional verbal and written communication skills
- Positive attitude and strong phone presence
- Ability to work well in a fast-paced environment
What We Offer
- A competitive salary of $8,500.00 - $8,920.00 per month
- 36 hours of work per week
- Afternoon shift
- A comprehensive benefits package including health insurance, retirement plan, and meal vouchers
- Monthly bonuses and punctuality incentives
