Senior Identity Security Specialist

hace 3 semanas


Ciudad de México, Ciudad de México Okta, Inc. A tiempo completo

Role Overview:

Okta, Inc. is seeking a highly skilled Senior Identity Security Specialist to join our team. As a Technical Account Manager, you will play a critical role in ensuring the success of our customers by providing strategic technical guidance on our comprehensive suite of identity and security products.

Key Responsibilities:

  • Advise customers on best practices and product adoption in a post-sales capacity
  • Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business
  • Review customer architectures and Okta configurations to ensure they are enhancing security posture and capturing ROI as Okta releases new features and functionality
  • Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
  • Establish strong personal relationships on key accounts with decision-makers and stakeholders

Requirements:

  • 4+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space
  • Working proficiency in the following core IAM areas: technologies and protocols to support identity federation and robust access control models, legacy applications in a hybrid IT environment, enterprise applications in the ecosystem, SaaS deployment, lifecycle management scenarios, security and performance monitoring, and 3rd party signals integrations
  • Familiarity with IAM solution providers is strongly desired
  • Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or similar role
  • Understanding of common software development practices and identity and surrounding technologies
  • Strong business acumen, history of success owning enterprise segment customer relationships and escalations
  • Excellent communication skills, ability to set expectations and communicate goals and objectives with customers at various levels

What We Offer:

  • Amazing benefits
  • Making social impact
  • Fostering diversity, equity, inclusion, and belonging at Okta


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