Customer Service Representative with Global Financial Expertise
hace 1 semana
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Service Center (GSC) HSBC. This role is responsible for providing exceptional customer service to clients in financial services, ensuring that their needs are met while adhering to strict guidelines and regulations.
Key Responsibilities- Analyze and review client support requirements based on best practices learned during onboarding.
- Review quality and correct processes following bank protocols for client attention.
- Maintain contact with stakeholders and managers to update reports.
To be successful in this role, you will need:
- Advanced conversational English skills to maintain effective conversations with international clients and stakeholders.
- Experience in customer service or call centers.
- A university degree completed or in progress, to be completed within 6 months to 1 year.
- At least 1 year of experience in call centers focused on customer support and service.
In addition to a competitive salary of approximately $**45,000 per year**, we offer:
- Banking benefits beyond legal requirements.
- Professional growth in the medium term.
- +15% salary over the market average salary.
- International exposure to clients and networking.
- Flexible schedules if needed during your academic period.
This is an exciting opportunity to join a dynamic team and take your career to the next level. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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