Customer Service Representative with Global Financial Expertise

hace 1 semana


Xico, México Manpower S.A. De C.V A tiempo completo
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Service Center (GSC) HSBC. This role is responsible for providing exceptional customer service to clients in financial services, ensuring that their needs are met while adhering to strict guidelines and regulations.

Key Responsibilities
  • Analyze and review client support requirements based on best practices learned during onboarding.
  • Review quality and correct processes following bank protocols for client attention.
  • Maintain contact with stakeholders and managers to update reports.
Requirements

To be successful in this role, you will need:

  • Advanced conversational English skills to maintain effective conversations with international clients and stakeholders.
  • Experience in customer service or call centers.
  • A university degree completed or in progress, to be completed within 6 months to 1 year.
  • At least 1 year of experience in call centers focused on customer support and service.
What We Offer

In addition to a competitive salary of approximately $**45,000 per year**, we offer:

  • Banking benefits beyond legal requirements.
  • Professional growth in the medium term.
  • +15% salary over the market average salary.
  • International exposure to clients and networking.
  • Flexible schedules if needed during your academic period.

This is an exciting opportunity to join a dynamic team and take your career to the next level. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



  • Xico, México Global Payments A tiempo completo

    Resolve Customer InquiriesGlobal Payments is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. As a Customer Service Representative, you will respond to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with our service standards.Key Responsibilities:Respond to customer...


  • Xico, México Global Payments A tiempo completo

    At Global Payments, we're constantly working to make payments easier for millions of people around the world. Our dynamic team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders succeed with confidence. We're passionate about delivering best-in-class payment technology and software solutions. As a...


  • Xico, México Percepta International A tiempo completo

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Percepta International. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients while working in a dynamic and fast-paced environment.


  • Xico, México The Bridge México A tiempo completo

    About The Bridge México:We are a global network of talent experts in digital and technological profiles. Our purpose is to build bridges, change careers, and transform people's futures. We value diversity, respect, ownership, sustainability, and innovation.Location Flexibility: As a digital nomad, you can be located anywhere in CDMX and enjoy 100%...


  • Xico, México Leoni Ag A tiempo completo

    **Job Overview:**A global manufacturing company, Leoni Ag, is seeking an experienced Global Customer Service Representative to join their team in Mexico. This role offers a unique opportunity to work with a top employer committed to further development, intercultural exchange, and innovation.Estimated Salary:$80,000 - $110,000 per...


  • Xico, México Amex A tiempo completo

    You are the face of American Express, delivering exceptional customer experiences and setting the standard for world-class service.As a Senior Customer Service Representative, you will be responsible for contacting clients with overdue accounts to secure settlement and preventing future overdues. You will also detect, prevent, and stop possible losses...


  • Xico, México Webhelp A tiempo completo

    Job Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...


  • Xico, México Citi A tiempo completo

    Citi is a leading global bank dedicated to serving the world's most demanding financial needs. We offer a unique opportunity for students and recent graduates to gain valuable work experience in our Intern program.Job Summary:We are seeking highly motivated and detail-oriented individuals to join our team as Customer Service Representatives. As a key...


  • Xico, México Marriott International, Inc A tiempo completo

    About the Role:We are seeking a highly motivated Customer Service Representative to join our team in the Reservations department. In this role, you will work with guests and colleagues to provide exceptional service and ensure a seamless travel experience.Main Responsibilities:Provide customer service and support to guests via phone, email, and in-person...


  • Xico, México Immsa A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Immsa in Nuevo Atizapán, Mexico.As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers, ensuring their needs are met and resolving any issues that may arise.Key Responsibilities:Deliver outstanding customer service...


  • Xico, México Carrier Global Corporation A tiempo completo

    Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is seeking an experienced Customer Service Representative to join our team. With a commitment to creating solutions that matter for people and our planet, we strive to provide exceptional customer experiences.About the Role: As a Customer Service Representative, you will...


  • Xico, México Global Yo A tiempo completo

    The Global Yo Customer Success Representative plays a pivotal role in building and maintaining long-lasting relationships with our valued customers. As the primary point of contact, your main objective is to ensure utmost satisfaction with our Global YO products and services by delivering exceptional customer service support and addressing any concerns that...


  • Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completo

    Job OverviewWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients while working in a dynamic and fast-paced environment.In this role, you will have the opportunity to work with a variety of customers,...


  • Xico, México Global Payments A tiempo completo

    About This RoleAt Global Payments, we're passionate about delivering best-in-class payment technology and software solutions. We're looking for a talented Customer Service Representative to join our dynamic team and help us achieve amazing results.Job SummaryThis role involves resolving basic or tier 1 payment and account-related requests for assigned...


  • Xico, México E Sol A tiempo completo

    About E Sol:E Sol is a forward-thinking company that values customer satisfaction above all else. We are committed to providing top-notch service to our clients, and we're seeking a skilled Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and empathetic individual to handle customer inquiries, resolve issues,...


  • Xico, México Eaton A tiempo completo

          We are seeking a highly skilled Customer Service Representative to join our team at Eaton.      In this role, you will be responsible for coordinating across functional disciplines to achieve customer satisfaction. You will manage performance against customer requirements in accordance with contract obligations, terms and conditions. Your...


  • Xico, México Avantor A tiempo completo

    We are seeking a dedicated Customer Service Representative to join our team in Mexico City. As an intermediate-level position, this role involves answering routine questions and issues from external or internal customers.Frequently escalating more complex customer complaints or issues to senior customer service representatives, you will be responsible for...


  • Xico, México Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at The Ritz-Carlton Mexico City. As a key member of our Rooms & Guest Services Operations department, you will be responsible for providing exceptional customer service to our guests.**Key Responsibilities:**Answer, record, log, and process all guest calls,...


  • Xico, México Fedex Express Lac A tiempo completo

    Customer Service ExcellenceFedEx Express Latin America and Caribbean Division is seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our top-tier enterprise customers, ensuring their needs are met and exceeded.Key...


  • Xico, México Zim A tiempo completo

    About ZIM Integrated Shipping ServicesWe are a global niche carrier with a unique approach, offering distinctive advantages to our customers worldwide. Our strategy focuses on providing stable and reliable services, tailored to meet the evolving needs of our clients.We pride ourselves on being professionals with decades of experience and expertise in the...