Customer Service Representative
hace 4 semanas
We are seeking a friendly and helpful Customer Service Representative to join our team at Kyndryl. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, helping them to resolve their technical issues and improve their overall experience with our services.
As a Customer Service Representative, you will be the face and voice of Kyndryl, interacting with customers through various channels, including phone, email, and chat. You will be responsible for resolving customer complaints, answering technical questions, and providing solutions to complex problems.
We are looking for someone who is passionate about delivering excellent customer service, has strong communication and problem-solving skills, and is able to work in a fast-paced environment. If you are a team player who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Provide exceptional customer service through various channels, including phone, email, and chat
- Resolve customer complaints and answer technical questions
- Provide solutions to complex problems and escalate issues when necessary
- Work collaboratively with internal teams to resolve customer issues
- Continuously improve customer satisfaction and loyalty
Requirements
- High school diploma or equivalent required; degree in a related field preferred
- 1-2 years of customer service experience, preferably in a technical support role
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic knowledge of Windows, Mac, or Linux operating systems
Preferred Qualifications
- Experience working with Windows, Mac, or Linux operating systems
- Knowledge of Microsoft 365, Google Cloud, or other technical platforms
- Customer support experience, preferably in a technical support role
- Ability to work in a bilingual environment
About Kyndryl
Kyndryl is a leading provider of IT services and solutions, with a commitment to delivering exceptional customer service and support. We are a diverse and inclusive company, with a passion for innovation and a focus on making a positive impact in our communities.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is eager to join a dynamic and growing company, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
hace 4 semanas
Xico, México Farfetch A tiempo completoWe're seeking a Customer Service Representative to join our team at Farfetch. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various communication channels.The ideal candidate will have a minimum of 1 year of customer service experience, preferably in a fashion environment. They...
-
Customer Service Representative
hace 3 semanas
Xico, México Webhelp A tiempo completoJob Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...
-
Customer Service Representative
hace 7 días
Xico, México Global Payments A tiempo completoResolve Customer InquiriesGlobal Payments is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. As a Customer Service Representative, you will respond to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with our service standards.Key Responsibilities:Respond to customer...
-
Customer Service Representative
hace 4 semanas
Xico, México Avantor A tiempo completoCustomer Service RepresentativeAvantor is seeking a dedicated Customer Service Representative to join our team in Mexico City. This intermediate-level position involves answering routine questions and issues from external or internal customers, with a focus on providing high-quality service and resolving complex customer complaints.Key...
-
Customer Service Representative
hace 2 semanas
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott International, Inc. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, answering and responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer and respond to guest...
-
Customer Service Representative
hace 7 días
Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completoJob OverviewWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients while working in a dynamic and fast-paced environment.In this role, you will have the opportunity to work with a variety of customers,...
-
Customer Service Representative
hace 4 semanas
Xico, México Alcon A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Alcon. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders efficiently, and ensuring timely delivery of our products.Key ResponsibilitiesProvide service excellence to customers...
-
Customer Service Representative
hace 3 semanas
Xico, México Tecno It A tiempo completo**Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Tecno It. As a Voice Agent, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.**Requirements**:Baccalaureate degree...
-
Customer Service Representative
hace 3 semanas
Xico, México Eaton A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Eaton. In this role, you will be responsible for coordinating across functional disciplines to achieve customer satisfaction. You will manage performance against customer requirements in accordance with contract obligations, terms and conditions. Your...
-
Customer Service Representative
hace 4 semanas
Xico, México Ngx Networks A tiempo completoWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers.**Responsibilities:** Identify customer needs and provide assistance with technical issues. Analyze and communicate service failures. Perform administrative tasks, including billing and contract management. Manage internal platforms and customer requests....
-
Customer Service Representative
hace 3 semanas
Xico, México Telecom & Energy Solutions A tiempo completoAbout the Role: Our company is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer support and resolving customer complaints in a timely and professional manner.Responsibilities:• Respond to customer inquiries via phone, email, and chat•...
-
Customer Service Representative Team Lead
hace 2 semanas
Xico, México 1840 & Company A tiempo completoJob Title: Customer Service Representative Team LeadAbout 1840 & CompanyAt 1840 & Company, we're a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.Job OverviewWe're seeking a highly skilled Customer Service Representative Team Lead to join...
-
Customer Service Representative
hace 1 mes
Xico, México Intugo A tiempo completoInternational Customer Service OpportunityAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesTake...
-
Customer Service Representative
hace 4 semanas
Xico, México Amex A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at American Express. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide exceptional service and support.Key ResponsibilitiesDeliver extraordinary service on a high volume of inbound calls in a...
-
Customer Service Representative
hace 4 semanas
Xico, México Tesa Tape, Inc. A tiempo completoThe Customer Service Representative is the primary point of contact for customers, ensuring prompt and courteous service. They are responsible for processing orders, checking order status, and detecting changes in demand that may impact the supply chain. The representative must be able to solve problems related to delivery times, expediting, material...
-
Customer Service Representative
hace 4 semanas
Xico, México Marriott International, Inc A tiempo completo**Job Overview**We are seeking a skilled Customer Service Representative to join our team at W Hotels. As a key member of our staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of amazing.**Key Responsibilities**Provide warm and welcoming service to all guests, ensuring their needs are...
-
Customer Service Representative
hace 3 semanas
Xico, México Pepsico A tiempo completoAt PepsiCo, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer care by promptly and accurately responding to customer inquiries.Key Responsibilities:Gather and validate customer/equipment information and determine the issue by...
-
Customer Service Representative
hace 4 semanas
Xico, México Fedex Express Lac A tiempo completoAt FedEx Express Latin America and Caribbean Division, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring the smooth operation of our facilities.**Key Responsibilities:** Provide...
-
Customer Service Representative
hace 4 semanas
Xico, México Aig A tiempo completo**Job Summary**:We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring the satisfaction of our producers by providing timely and effective solutions to their service requests.**Key Responsibilities**: Respond to and resolve customer...
-
Customer Service Representative
hace 4 semanas
Xico, México Binance A tiempo completoBinance is a leading global blockchain ecosystem and cryptocurrency infrastructure provider. We're seeking a skilled Customer Service Representative to join our team and support our users with excellent quality, fast response time, and accurate information.As a Customer Service Representative, you will be responsible for:Supporting other business units with...