Transformation Leader for Business Growth

hace 10 horas

Ciudad de México, Ciudad de México ADP, Inc. A tiempo completo

We are seeking a highly skilled Transformation Leader to join our team at ADP, Inc. in the Philippines. As a key member of our Business Solutions organization, you will play a crucial role in driving business growth and transformation across multiple business units.

About the Role

The ideal candidate will have a strong background in process improvement and transformation projects, with experience in leading large-scale initiatives in a BPO/KPO environment. You will be responsible for developing and executing strategic plans to drive business growth, improve processes, and enhance customer satisfaction.

Key Responsibilities
  • Lead cross-functional teams to develop and implement strategic plans to drive business growth and transformation
  • Develop and maintain relationships with key stakeholders, including business unit leaders, global solutions organization, and cross-functional teams
  • Identify areas for process improvement and develop recommendations to address these opportunities
  • Collaborate with project managers to ensure effective project execution and delivery
  • Mentor and develop project managers and team members to enhance their skills and knowledge
  • Ensure compliance with ADP's policies, procedures, and regulatory requirements
Requirements
  • Bachelor's degree or equivalent work experience
  • Minimum 3 years' experience in process improvement and transformation projects using LEAN, 6-Sigma, and similar frameworks
  • Six Sigma (Green minimum) certification
  • Substantial experience leading continuous improvement and business transformation projects in large complex environments
  • Ability to structure ambiguous problems and develop qualitative and quantitative approaches/methodologies for identifying and assessing various options to address these problems
  • Proven history teaching designing large-scale global service delivery programs in BPO/KPO environments
  • Proven experience in project management and effective change management
  • Strong consultative and interpersonal skills, including negotiation skills, with the ability to drive for clarity and results when faced with significant ambiguity
  • Strong facilitation and presentation skills, with the ability to interface with senior leaders
  • Strong leadership skills, including the ability to manage matrix teams
  • Ability to work in varied work environments and schedules as required by the projects
  • Strong business acumen – Can understand the business implications of various approaches
  • Team player (displays enthusiasm, confidence & commitment)
Competencies
  • Good time management, multitasking, and stress management to ensure tasks get completed on time
  • Good level of indirect leadership to drive different groups of people to fulfill their responsibilities
  • Maintaining focus to deliver results in a fast-paced and diverse environment
  • Collaborating with all internal resources at all levels to achieve shared goals and exceed expectations
  • Holding self and others to the highest personal and professional standards, becoming a role model for ADP's vision and values
  • Sharing ideas and information across diverse audiences to drive business success
Salary Information

The estimated salary range for this position is between PHP 150,000 - PHP 250,000 per month, depending on qualifications and experience. This estimate is based on industry standards and market research in the Philippines.

About ADP, Inc.

ADP, Inc. is a leading provider of human capital management solutions. We are committed to providing equal employment opportunities to all applicants and employees, regardless of protected characteristics, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Our company culture values diversity, equity, and inclusion, and we strive to create a workplace that is respectful, inclusive, and free from discrimination.

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