Supply Chain Operations Manager

hace 3 días

Ciudad de México, Ciudad de México Mondelēz International A tiempo completo

Unlock the Future of Snacking at Mondelēz International

Lead the Charge in Demand Planning

Job Purpose:

The Supply Chain Operations Manager is responsible for managing and executing the short-term planning processes, ensuring a seamless flow of operations across sales, demand, supply, and production teams. They bridge the gap between Integrated Business Planning (IBP) and day-to-day operational execution, focusing on delivering on tactical goals while responding to real-time demand and supply changes.

Key Responsibilities:

  • Lead the S&OE process to ensure alignment between demand, supply, and inventory levels.
  • Monitor and review short-term demand forecasts and supply plans.
  • Ensure the execution of the tactical plan, adjusting production, supply, and distribution schedules as needed.

Demand and Supply Balancing:

  • Work closely with demand planners, supply chain managers, and production teams to balance customer demand and operational capacity.
  • Adjust and recalibrate plans based on real-time data, ensuring minimal disruptions to operations.

Risk Management:

  • Identify, assess, and mitigate short-term operational risks in demand or supply.
  • Proactively address supply chain issues such as stockouts, overstock situations, or capacity bottlenecks.

Performance Monitoring:

  • Track key performance indicators (KPIs) such as service levels, inventory turnover, and production efficiency.
  • Implement corrective actions to improve operational performance and minimize gaps between plans and actual performance.

Cross-functional Collaboration:

  • Act as the liaison between sales, production, logistics, and procurement to ensure cohesive execution.
  • Communicate changes in demand or supply conditions across all functions to maintain alignment.

Continuous Improvement:

  • Lead initiatives to improve S&OE processes, enhancing responsiveness and operational agility.
  • Drive process improvements to enhance the accuracy of short-term planning and minimize inefficiencies.

Key Performance Indicators (KPIs):

  • On-time delivery and service levels
  • Inventory accuracy and stock availability
  • Production schedule adherence
  • Demand-supply balancing effectiveness
  • Incident and risk resolution speed

Skills and Qualifications:

Educational Background:

  • Bachelor's degree in supply chain management, Business Administration, Operations, or a related field.
  • MBA or relevant certification (e.g., APICS, CPIM) is a plus.

Experience:

  • Minimum 5 years of experience in supply chain, operations, or planning roles.
  • Previous experience with IBP and S&OE processes.
  • Proven ability to manage complex operational processes in a dynamic environment.

Technical Skills:

  • Proficiency in supply chain management software (e.g., SAP, Oracle, or equivalent).
  • Strong analytical skills with proficiency in Excel, Power BI, or other data analysis tools.

Soft Skills:

  • Excellent communication and stakeholder management skills.
  • Ability to work under pressure and make decisions quickly.
  • Strong problem-solving skills and attention to detail.
  • Team leadership and cross-functional collaboration abilities.

Business Unit Summary:

Mondelēz International is a leading global snacking company with a diverse portfolio of iconic brands. Our company is committed to making a positive impact on society and the environment while delivering long-term value to our shareholders.

Job Details:

Title: Supply Chain Operations Manager

Function: Customer Service & Logistics

Location: Santa Fé, Mexico

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