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Senior Security Operations Engineer
hace 2 meses
Medallia is a pioneering Experience Management company that has revolutionized the way organizations understand and manage customer, employee, and candidate experiences. Our award-winning SaaS platform, Medallia Experience Cloud, is the market leader in experience management.
We are committed to creating a culture that values every person and every experience. Our global workforce is the backbone of our success, and we strive to create an inclusive environment where everyone can thrive.
The Role and TeamThe Security Operations team at Medallia is responsible for building enterprise-grade security to detect indicators of compromise and security malfeasance. We are passionate about security, threat hunting, automation, and rapid iteration, and we love creating pragmatic solutions to challenging problems.
We work closely with our Red-Team and perform Tabletop exercises to build company-wide muscle memory for responding to incidents. As a next-generation Security Operations team, we focus on DevSecOps methodology and utilize best-in-class tools to deliver robust security capabilities across our multi-cloud platform.
Responsibilities- Design and implement Security Use Cases in the SIEM and SOAR, utilizing pattern matching techniques, machine learning algorithms, statistical models, and other novel capabilities to detect and respond to insider threats, advanced persistent threats/attackers, and anomalous behavior of systems.
- Develop detection mechanisms that identify indicators of compromise and other forms of security malfeasance or misconfiguration.
- Respond to Security Incidents and lead investigations related to real or potential indicators of compromise.
- Build automation around our security response and reduce the need for high-touch, human intervention, and investigation into common security events and patterns.
- Utilize various open-source tools, platforms, and scripting languages like Terraform, Packer, Linux, Kubernetes, GIT, Python, and Go to instrument and build our security platforms and tools using an infrastructure-as-code model on a hybrid (cloud and on-premise) platform.
- Participate in our on-call security operations team that Medallia counts on to protect our customers, employees, and infrastructure from common and novel threat actors.
We are looking for a highly skilled and experienced Security Operations Engineer who shares our passion for security and can work closely with our global engineering teams to ensure that we have best-in-class detection and response capabilities deployed throughout our platform.
- 4 or more years of experience in the Security Operations field, including experience in responding to security issues or challenges, such as threat hunting, intrusion detection, signals intelligence, incident response, forensics, security architecture, and infrastructure.
- Prior experience administering or working with Security Information Event Management (SIEM), such as Splunk, ElasticSearch, Qradar, etc., and have experience analyzing large data sets in order to separate true signals from noise.
- Knowledge/understanding of how HIDS, Networking devices (Firewalls, IPS/IDS, Routers, etc.), Anti-Malware, Anti-Spam, and DLP solutions work, and possess a deep understanding and recent experience with Linux/Windows/Mac system administration and hardening experience.
- Programming experience in one or more languages such as Python, Bash, Go, Java, or C.
- Prior experience administering or working with a Vulnerability Management tool, such as Tenable, InsightVM, Qualys, and also responding to the vulnerabilities detected by the tool (Triage - Know what the vulnerability is and how to prioritize and remediate it, collaboration with other teams).
- Strong troubleshooting capabilities, a curious mindset, a willingness to continually increase detection capabilities, and a passion for both the human and technical aspects in the art and science of information security.
- Prior experience working with Cloud providers, AWS, GCP, Azure, OCI, especially hands-on experience on Cloud Security Posture Management: IAM Roles, Policies, etc.
- Prior experience working with open-source tools like Terraform, Packer, GIT, and Jenkins.
- Prior experience working with Kubernetes environments.
- Prior experience working with Security Orchestration and Automation Response tools (SOAR).
- Prior experience working with WAF/RASP solutions.
- Prior experience working with DLP and web filtering solutions.
We celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
