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Salesforce Solution Architect Service Field Leader
hace 1 mes
About The Ksquare Group
We are a multinational company with presence in different countries, offering technological solutions through multidisciplinary Pods. We care about the comfort, wellbeing, and career path of all our employees, making sure integrity, innovation, leadership, ownership, and team spirit stand by one and each one of us.
**Requirements**:
- Bachelor's degree in Computer Science or related field.
- 3+ years implementing Salesforce Field Service.
- Salesforce certifications (Certified Salesforce Field Service Consultant and Service Cloud required).
- Proven experience in designing and implementing scalable, maintainable, and extensible Salesforce solutions.
- Experience in leading technical teams and collaborating with project stakeholders.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
**Responsibilities**:
- In this customer-facing leadership role, you will hold discovery sessions and act as the liaison between us and our clients, utilizing your expertise surrounding Field Service implementations.
- You will lead clients through the building, testing, and deployment of solutions on the Salesforce platform, providing support from end-to-end of the Field Service implementations.
- Experience installing FSL managed package and guided setup configuration.
- Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc).
- Strong Experience with Salesforce Maps.
- Ability to configure Service Rules and Objectives in support of Field Service business processes.
- Conduct architecture reviews to ensure Salesforce and Industry best practices.
- Provide technical guidance and mentoring to Salesforce team.
- Participate in the Salesforce release management process, including testing and deployment.
- Support Pre-sales area when needed.
We are an equal opportunity employer, committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment.
**Why work with us?**
We thrive to reach out to tomorrow. We are a world-class team who work together across cultures and disciplines. Transparency and challenging projects that will let you grow and learn. We offer trust, sensibility, and welfare, because you are important to us.
