Cost Savings and Quality Assurance Expert
hace 11 horas
About the Role
We are seeking a highly detail-oriented Cost Savings and Quality Assurance Expert to join our team at Continental in Silao, Mexico. In this role, you will be responsible for analyzing customer disputes and ensuring accurate warranty costs.
Key Responsibilities
- Monitor, check, and validate customer disputes to ensure accuracy and compliance with customer terms
- Prepare and verify warranty costs using customer-specific data, existing warranty terms, and subsequent negotiation with customers
- Create credit/debit notes within SAP (WTY-Module) and ensure correct Plant, Order Type, Sales Organization, and distribution channel including part number specific billing
- Identify discrepancies in customer debits and clarify resolution with assigned customers
- Regularly download and collect information from customer portals or direct collection from assigned customer
- Track debit notes to actualize and report warranty cost including all corresponding savings
- Preparation and negotiation of warranty cost for assigned customers
- Support AR as needed to ensure proper allocation of debits/credits
- Regular reporting of cost status to management and internal teams
- Assist Customer Warranty Team with maintaining the central technical factor data within applicable databases
Requirements
- Bachelor's degree in business, Engineering Quality Management, or related field
- MS Word, Excel & PowerPoint experience
- Intermediate written and spoken English
- Knowledge in Finance (accounts receivable)
- Knowledge of quality and debit processes
- Highly detail-oriented
- Ability to analyze, capture, and interpret data from various sources
Estimated Salary: $65,000 - $80,000 per year
About Us
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation.
We Offer
In Continental, we are committed to an inclusive and non-discriminatory culture. We will never require a HIV or pregnancy test as a part of our selection process.
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