Administrative Coordinator
hace 2 semanas
As an Operations & Logistics Coordinator at Novartis, you will play a crucial role in supporting the office operations and logistics for a multi-site company. In this position, you will be responsible for coordinating office activities, managing administrative tasks, and ensuring seamless communication between teams.
Key responsibilities include:
- Organizing internal and external meetings, working closely with local and US resources
- Coordinating training and conference room reservations, as well as arranging catering to support training sessions
- Assisting with the coordination of visitors, managing transportation, badges, conference rooms, and meeting schedules
- Fostering employee engagement in collaboration with AD Employee Engagement in the US, supporting initiatives to promote a positive work environment
- Assisting in the onboarding process for new hires, coordinating communications, IT training, system access, training schedules, setting up training locations, and coordinating simulations and certifications of new hires in training across various PSC locations
- Supporting the off-boarding process, ensuring proper communication and equipment retrieval from departing employees
- Serving as the local contact with the GBS team for various PSC-related projects that span across multiple PSC locations
- Providing support to the local Mexico trainer, as well as US (and other PSC locations) trainers when needed
- Supporting the Director of Mexico PSC with various administrative tasks to ensure smooth operations
- Creating and maintaining a Mexico Teams folder, containing operational and logistical information for easy access
- Performing general clerical duties, including mail distribution, package tracking, and troubleshooting missed deliveries
Requirements:
- Two (2) years of work experience with office administrative work
- Bachelor's Degree
- Experience working with contact centers and/or central support operations
- Strong interpersonal, communication, influencing, and analytical skills
- Ability to manage multiple projects and consistently meet deadlines
Skills:
- Excellent prioritization and follow-up skills, with the ability to proactively find solutions and anticipate the needs of managers
- Strong attention to detail and organizational skills to effectively manage multiple tasks and deadlines
- Exceptional interpersonal and communication skills to interact with diverse personality types and resolve conflicts
- Proficiency in SAP for purchase order creation (a plus)
- Good problem-solving abilities and ability to work independently or as part of a team
- Capable of operating standard computer software/systems with intermediate to advanced competencies in Excel and PowerPoint
- Fluency in both Spanish and English (written and verbal) to effectively communicate with stakeholders in the Mexico and US sites
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