Automotive Industry Representative
hace 1 mes
CHEP is a global leader in the supply chain and logistics industry, helping to move goods to more people in more places than any other organization on earth. As a Field Representative Automotive, you will play a key role in building and maintaining strong relationships with customers and suppliers in the automotive industry.
Key Responsibilities
As a Field Representative Automotive, your key responsibilities will include:
- Implementing new customers and suppliers in the automotive industry
- Building and maintaining strong relationships with customers and suppliers through effective account health management and customer satisfaction
- Ensuring customers and suppliers are well-trained to ensure smooth implementation
- Confirming forecasts against actual to maintain healthy inventory levels
- Undertaking account analysis to identify changes to trends in customer activity that trigger issues to be explored/resolved
- Auditing and reconciling accounts to ensure accuracy in supplier balances
- Capturing and resolving all customer issues, escalating when needed
- Meeting regularly with customers and suppliers in the field to capture insights, collaborate to seek solutions, craft action plans, and make and deliver on customer experience promises
Requirements
To be successful in this role, you will need:
- A bachelor's degree
- Understanding of the automotive market
- Customer-facing experience and account management skills
- Logistics and supply chain experience
- Excellent verbal and written communication skills
- Ability to interact at all levels within an organization
- Committed to delivering high-quality results in a defined timeline
- Strong analytical skills
- Highly organized and able to multitask
- Knowledge of the automotive industry, market, and supply chain
Preferred Qualifications
Certificate in Supply Chain Management and 3-5 years of experience in a similar role.
We are an Equal Opportunity Employer
CHEP is committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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