Delivery Operations Manager

hace 1 mes


Santa Catarina, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

At Amazon, we strive to be the most customer-centric company on earth. To achieve this goal, we need talented individuals who can help us deliver exceptional service to our customers.

Job Title: Delivery Shift ManagerJob Summary:

This role is responsible for leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs and management representatives. The ideal candidate will have strong leadership skills, excellent communication abilities, and experience in managing teams in fast-paced environments.

Main Responsibilities:
  • Review operational forecasts and determine productivity requirements for sort operations, manage a team group to meet all building's goals.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.
Supervisory Responsibilities:

The successful candidate will be part of the Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders directly to customers. This includes leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs and management representatives.

Key Requirements:
  • A completed Bachelor's Degree or 2+ years of Amazon experience.
  • 4+ years of General Experience.
  • 2+ Years as manager of managers.
  • English Intermediate-Advanced (B2+).
Estimated Salary:

$60,000 - $80,000 per year.

About the Role:

This is an exciting opportunity to join Amazon's Logistics Team in Monterrey, Mexico. As a Delivery Shift Manager, you will be responsible for leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station. You will oversee the operation that focuses on the delivery of Amazon orders directly to customers, ensuring a safe and efficient work environment.

About Us:

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is committed to providing exceptional service to our customers. We are looking for talented individuals who share our vision and are passionate about delivering outstanding results. If you are a motivated and experienced leader, we encourage you to apply for this role.



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