IT Systems Engineer

hace 4 semanas


Ciudad de México, Ciudad de México KAL A tiempo completo

Job Summary

We are seeking a highly skilled Junior IT Systems Engineer to join our team in Mexico City. As a key member of our IT Systems Services and IT Systems Support functions, you will report directly to our Global IT Systems Manager and work closely with other engineers based in Mexico City and other global offices.

Our ideal candidate will have 1+ years of experience in a similar role, with a strong background in desktop and server support using Microsoft technologies. They will also have exposure to business continuity techniques, working knowledge of networking, and experience with Hyper-V and SQL.

Key Responsibilities

  • Maintain and support our global user base via a ticketing system
  • Manage our server estate, primarily Microsoft
  • Take full lifecycle ownership of problem tickets
  • Build and break-fix consumer devices and servers
  • Liaise with IT suppliers
  • Support and maintain Microsoft Exchange, Microsoft SQL, hardware and software support, CISCO, HP, and Dell

Requirements

  • 1+ years of experience in a similar role
  • Exposure to business continuity techniques
  • Working knowledge of networking
  • Experience with Hyper-V and SQL
  • Flexible problem solver
  • Strong communication skills
  • Ability to work to agreed deadlines
  • Fluency in English
  • Legal right to live and work in Mexico


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