Relationship Development Specialist

hace 1 semana


Mérida, Yucatán, México Citi A tiempo completo
About the Role

The Relationship Associate is a developing professional position that requires applying specialty area knowledge to monitor, assess, analyze, and evaluate processes and data. This role identifies policy gaps, formulates policies, interprets data, and makes recommendations. It also involves researching and interpreting factual information, identifying inconsistencies in data or results, defining business issues, and formulating recommendations on policies, procedures, or practices.

Key Responsibilities:

  • Provide day-to-day client servicing, handle and provide timely resolution to client issues.
  • Validate client data and documentation in relevant systems.
  • Takes the lead to coordinate and follow-up across internal departments to solve client needs.
  • Provides feedback to clients related to emerging product needs, competitive practices, and ideas on process/product improvement.
  • Analyzes client data and provides reporting as needed.

Qualifications and Requirements

To be successful in this role, you will need 0-2 years of relevant experience and a Bachelor's degree. Additionally, proficiency in Ingles intermedio-avanzado is desirable.

About Citi

Citi is an equal opportunity and affirmative action employer. We are committed to providing a diverse and inclusive work environment for our employees. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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