Customer Service Representative
hace 4 semanas
About Us
At Helpware, we prioritize people over profits. Our mission is to revolutionize the outsourcing industry by putting employee satisfaction at the forefront of our operations. We believe that by enhancing our employee experience, we can deliver exceptional service to our clients.
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for addressing customer inquiries in a personalized, friendly, and informative manner.
Key Responsibilities
- Develop a deep understanding of our clients' products and user profiles
- Onboard new users and provide support with account issues
- Actively seek feedback on product issues and common questions
- Help network dentists find and access payment schedules
- Other related tasks
Requirements
- 6-month experience in a customer service role, with dental or subscription service support experience preferred
- Fluency in English with professional writing skills
- Full-time availability
- Computer skills
What We Offer
- Competitive benefits package
- Opportunities for growth and development
- Excellent work environment
- Convenient partnerships for food and other benefits
About Our Client
Our client is a leading affordable dental care provider.
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