Chief AI Systems Architect

hace 1 mes


Ciudad de México, Ciudad de México Opentable A tiempo completo

We are seeking a skilled Chief AI Systems Architect to join our team at OpenTable. Located in Mexico City, this office-based position requires strong technical expertise and excellent communication skills.

About the Role

As a key member of our Customer Experience AI team, you will play a crucial role in bridging the gap between technology and business users to ensure that our systems meet the needs of our organization.

Key Responsibilities:
  • Primary administrator of our AI tool, helping the CX Assurance team leverage AI-generated insights
  • Ensure the tool is operating effectively and is optimized for automation
  • Train and monitor system performance and identify areas for improvement
  • Test systems to ensure they meet quality standards and function properly
  • Work closely with CX Assurance team to resolve any system issues and ensure the team is correctly using the tool

You will be responsible for understanding user requirements, designing solutions to help the team operate more efficiently, and partnering with our AI vendor to resolve any system issues, stay up to date on the latest feature releases, and AI improvements.

About You

To succeed in this role, you will need:

  • Passionate about AI technologies and staying up to date on the latest trends and advancements
  • Enjoy working in a dynamic, fast-paced, and innovative environment
  • Proven experience as a system administrator, preferably with a focus on AI systems
  • Strong knowledge of AI technologies and machine learning algorithms
  • Strong communication and teamwork skills
  • Excellent problem-solving skills and attention to detail

Your ideal background includes a Bachelor's degree in computer science, information technology, or a related field, with 3 years of experience in system administration, AI technologies, customer experience platforms, and related fields.

What We Offer

We offer a competitive salary of $120,000 per year, paid Time Off (20 days), Vacation Premium (25%), Mexican Social Security, Christmas Bonus ($36,000), Dental Insurance & Life Insurance, Major Medical Insurance, Marriage leave, Bereavement Leave, Parental Leave, Bonuses, and a dynamic work environment.


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