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Bilingual Agent

hace 2 meses

Tlaquepaque, Jalisco, México Tata Gdl A tiempo completo

Join Our Team at Tata GDL

About the Role

We are seeking a highly skilled Bilingual Agent to join our dynamic team at Tata GDL. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, utilizing your advanced English skills and top-notch reading abilities.

Key Responsibilities

  • Provide customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain a thorough understanding of our products and services

What We Offer

  • A competitive salary of $15,000.00 per month
  • A comprehensive benefits package, including food vouchers, life insurance, and major medical insurance
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

Requirements

  • Advanced English skills, with the ability to read and write fluently
  • Top-notch reading abilities, with the ability to comprehend complex texts
  • Excellent customer service skills, with the ability to resolve issues in a timely and professional manner
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines

Working Conditions

  • Full-time position, with a regular 8-hour schedule
  • Includes weekends and rotating shifts

Language Requirements

  • English (required)

Location

  • On-site employment at Tata GDL