Workforce Planning and Optimization Expert

hace 3 semanas


Chihuahua, Chihuahua, México Hyuman A tiempo completo

Hyuman is seeking a skilled Workforce Management Specialist to join our team. As a key member of our contact center operations, you will play a crucial role in ensuring seamless customer experiences.

**Job Overview:**

The successful candidate will be responsible for assisting the Workforce Management Analyst with forecasting, planning, and reporting needs. This includes accurately creating and managing schedules for agents and staff, coordinating business-related activities, and monitoring queue volumes and call center metrics.

**Key Responsibilities:**

- Develop and implement effective scheduling strategies to meet service level agreements.
- Analyze historical data and forecasting results to inform staffing decisions.
- Collaborate with contact center leadership to identify opportunities for service improvements and business optimization.
- Establish and maintain strong working relationships with cross-functional stakeholders.
- Utilize reports and dashboards to drive data-driven decision making.

**Requirements:**

To succeed in this role, you will need:

  • - Excellent analytical and problem-solving skills, with the ability to collect data, establish facts, and make informed decisions.
    - Strong time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
    - Excellent verbal and written communication skills, with the ability to effectively collaborate with colleagues and stakeholders.
    - Proficient with Microsoft Office Suite or related software.
    - Bi-lingual with exceptional English language and writing skills.

**Compensation:**

The salary range for this position is $60,000 - $80,000 per year, depending on experience.



  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    At Jabil, we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. Our vision is to be the most technologically advanced and trusted manufacturing solutions provider.Job SummaryThis role identifies and defines processes, metrics, and tools used by Leaders to assist them in effectively planning for their workforce needs. The Strategic Workforce Planning...


  • Chihuahua, Chihuahua, México Resideo A tiempo completo

    **About the Role**We are seeking an experienced Strategic Procurement and Planning Expert to join our team at Resideo. As a key member of our procurement department, you will play a crucial role in driving business growth by optimizing our purchasing and planning processes.**Job Summary**This is an exciting opportunity for a seasoned professional with a...


  • Chihuahua, Chihuahua, México Zf Friedrichshafen Ag A tiempo completo

    Are you looking for a challenging role in financial planning and cost optimization? ZF Friedrichshafen AG is seeking an experienced Sr. Financial Analyst to join our team.About the RoleWe are seeking a highly motivated and detail-oriented Sr. Financial Analyst to support our financial planning and analysis efforts. As a key member of our finance team, you...


  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    About UsJabil Circuit is a leading provider of comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, we combine global reach with local expertise to deliver scalable and customized solutions.Job Summary:We are seeking an experienced Supply Chain...


  • Chihuahua, Chihuahua, México Novares A tiempo completo

    Job Title: Planning and Sequencing ManagerAbout the Role:Novares is seeking a highly skilled Planning and Sequencing Manager to join our team. As a key member of our operations team, you will be responsible for managing planning and sequencing, ensuring that our production schedules are optimized and our customers receive their products on time.Key...


  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    Job DescriptionWe are seeking a skilled Materials Process Optimization Specialist to join our team at Jabil Circuit. As a key member of our organization, you will be responsible for driving standard work and continuous improvement in processes, systems, and material functional talent development.This role requires technical expertise in one or multiple...


  • Chihuahua, Chihuahua, México NOVARES A tiempo completo

    Job OverviewNoVares is seeking a highly skilled Production Planning and Sequencing Manager to join our team. As a key member of our operations department, you will be responsible for managing the production planning and sequencing process from start to finish.Salary and BenefitsThe salary for this position is estimated at $85,000 per year, plus benefits...


  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    At Jabil, we strive to push the boundaries of what's possible and drive excellence in everything we do. With a diverse workforce of over 250,000 talented employees across 100 locations in 30 countries, our mission is to be the most innovative and trusted manufacturing solutions provider.Job SummaryWe are seeking an experienced Operations Planning Specialist...


  • Chihuahua, Chihuahua, México NOVARES A tiempo completo

    Job SummaryWe are seeking a highly skilled Production Planning and Sequencing Manager to join our team at NOVARES. In this role, you will be responsible for managing planning and sequencing, ensuring the efficient production of our products.


  • Chihuahua, Chihuahua, México Novares A tiempo completo

    **Job Summary**As a key member of the Novares team, the Manufacturing Process Optimization Lead will play a vital role in driving process improvements and optimizing manufacturing efficiency.**Key Responsibilities:**Lead the analysis and optimization of existing processes to improve performance, security, quality, cost, time, and environmental impact.Train...


  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Production Optimization Specialist to join our team at Jabil Circuit. This individual will play a critical role in planning, designing, and implementing integrated production and service delivery systems that ensure performance, reliability, maintainability, schedule adherence, and cost control within the...


  • Chihuahua, Chihuahua, México Autozone A tiempo completo

    Position OverviewThe Senior Merchandise Analyst is a strategic consultant for the merchandising department at Autozone. This role plays a pivotal part in providing data-driven insights to inform line review processes and drive merchandising decisions related to pricing and product placement.ResponsibilitiesAdminister periodic vendor notifications to update...


  • Chihuahua, Chihuahua, México Birlasoft A tiempo completo

    About the RoleWe are seeking an experienced Contract Sales and Distribution Expert to join our team at Birlasoft Ltd.The ideal candidate will have a strong background in JD Edwards Sales, Distribution, Inventory, Advanced Pricing, Advance Warehouse and Transportation Modules, with excellent communication skills and experience in implementing, upgrading and...


  • Chihuahua, Chihuahua, México Michael Page A tiempo completo

    Financial Planning Expertise in DemandWe are seeking a seasoned Senior Financial Planning Professional to join our team at Michael Page.About the RoleThis exciting opportunity involves developing and coordinating financial planning processes, including budgeting, forecasting, and variance analysis. You will prepare regular financial reports for corporate...


  • Chihuahua, Chihuahua, México Jabil A tiempo completo

    At Jabil, we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Job OverviewWe are...


  • Chihuahua, Chihuahua, México Michael Page A tiempo completo

    Job SummaryWe are seeking a highly skilled Strategic Financial Planning Specialist to join our team at Michael Page. As a key member of our finance department, you will play a crucial role in developing and coordinating budget, strategic, and forecasting planning processes.ResponsibilitiesAssist in creating and implementing financial plans that align with...


  • Chihuahua, Chihuahua, México Michael Page A tiempo completo

    Key ResponsibilitiesDevelop and coordinate comprehensive budget and forecasting planning processes.Analyse variances between month-close results and budget/forecast for financial statements.RequirementsBachelor's degree in Public Accounting or Financial Planning.2 years of experience in financial roles within the automotive industry.Advanced Excel...


  • Chihuahua, Chihuahua, México Resideo A tiempo completo

    Resideo seeks a highly skilled Procurement Planning Specialist to join our team. As a key member of our supply chain department, you will play a crucial role in ensuring the timely delivery of high-quality raw materials to support our production needs.About the Role:The successful candidate will be responsible for coordinating supplier programs to guarantee...


  • Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    Job OverviewWe are seeking an experienced Operational Planning Specialist to join our team at Jabil Circuit. In this role, you will be responsible for managing all planning activities for a dedicated assigned workcell and mentoring Production Planners and Document Coordinators in the workcell.Key ResponsibilitiesEnsure 100% on-time delivery by establishing...


  • Chihuahua, Chihuahua, México Ford Motor Company A tiempo completo

    About the RoleWe are seeking a skilled Process Coach to join our team at Ford Motor Company. This is an exciting opportunity for a motivated individual to take on a key role in optimizing manufacturing processes and ensuring high-quality production.Job SummaryThe successful candidate will be responsible for coaching and supporting manufacturing work groups,...