Customer Service Representative
hace 4 semanas
**Job Summary**
We are seeking a highly skilled Customer Service Representative to join our team at Parker Hannifin Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
**Key Responsibilities**
- Provide timely and effective support to customers through various communication channels.
- Work closely with internal teams to resolve customer issues and improve overall customer experience.
- Process purchase orders and quote requests, ensuring accurate and timely execution.
- Monitor and manage customer portals to ensure seamless communication and issue resolution.
- Collaborate with finance to resolve customer accounts payable and accounts receivable issues.
- Negotiate delivery schedules to meet customer needs and organizational capabilities.
**Requirements**
- Bachelor's degree in Business or a related field.
- Minimum 2 years of customer service experience.
- Advanced English language skills (80%-90%).
- Excellent written, verbal, and interpersonal communication skills.
- Strong analytical and technical skills to understand business practices and processes.
- Ability to learn and function with multiple software skills.
**About Parker Hannifin Corporation**
Parker Hannifin Corporation is a leading diversified manufacturer of motion and control technologies and systems. We provide precision-engineered solutions for various markets, including mobile, industrial, and aerospace. Our focus on innovation and sustainability drives our growth and secures our future.
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