Senior Quality Service Expert
hace 3 días
Lear Corporation, a leading global automotive supplier, is seeking a dedicated Senior Quality Service Expert to join its team in Apodaca, Nuevo León, México.
This exciting opportunity offers a chance to work with a talented team of over 165,000 people across 39 countries, driving innovation and excellence in the automotive industry.
About the RoleThe Quality Assurance Coordinator - Electronics Specialist will provide critical support to fulfill key performance indicators (KPIs) at Lear's Apodaca Plant. The ideal candidate will be responsible for ensuring customer satisfaction by aligning metrics with expectations and implementing continuous improvement strategies.
Main Responsibilities:
- Monitor and maintain customer scorecards to ensure metrics are within the green range.
- Coordinate the PPAP process and send PSW on schedule.
- Implement action plans for new programs and customer service initiatives.
To succeed in this role, you will need:
- Bachelor's degree in Industrial Engineering or a related field.
- Proven experience in customer service within the Quality area.
- A minimum of 2 years' experience in the automotive or electronic industry.
- Familiarity with VDA 6.3, IATF 16949, IPC 610 standards.
- Advanced English language skills.
We offer an attractive salary range of approximately $45,000-$65,000 per annum, depending on qualifications and experience, plus benefits.
Please note that this is an estimated salary based on national averages and may vary depending on individual circumstances.
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