Principal Advanced Services Engineer Exadata
hace 3 semanas
The Oracle Exadata team is seeking a highly skilled and experienced Principal Advanced Services Engineer to join our team. As a key member of our technical problem-solving and problem-avoidance team, you will be responsible for troubleshooting complex technical issues related to the Oracle Exadata stack and other areas such as Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Security, Networking, and Linux operating system.
Responsibilities:
- Work directly with customers to resolve complex technical issues
- Consult with management in directing resolution of critical customer situations
- Consult with customers on complex use of Oracle products
- Analyze workload, determine best practices, and implement changes to improve productivity
- Proactively contribute to increasing team efficiency by sharing knowledge, providing feedback about best practices, and writing tools/utilities
Qualifications:
- Technical degree in Computer Science/Engineering/Math/Physics/Chemistry or proven professional and technical experience
- Greater than 10 years of industry experience
- Hands-on database administration experience on UNIX/Linux and/or worked as L3 level support engineer and/or having equivalent knowledge
- Expertise in Exadata Administration, Real Application Cluster (RAC), Dataguard & ASM/Storage areas
Personal Attributes:
- Self-driven and result-oriented
- Strong problem-solving/analytical skills
- Strong customer support and client relation skills
- Effective communication (verbal & written)
- Focus on relationships (internal & external)
- Strong willingness to learn new things and share them with others
- Influencing/negotiating
- Team player
- Customer-focused
- Confident and decisive
- Enthusiasm
- Flexibility
- Coaching/knowledge transfer ability
- Ability to write technical bulletins
About the Role:
This is a key member of the technical problem-solving and problem-avoidance team, responsible for troubleshooting complex technical issues related to the Oracle Exadata stack and other areas. The successful candidate will have a strong background in database administration, with expertise in Exadata Administration, Real Application Cluster (RAC), Dataguard & ASM/Storage areas. They will also have excellent communication and problem-solving skills, with the ability to work effectively with customers and internal stakeholders.
What We Offer:
As a Principal Advanced Services Engineer at Oracle, you will have the opportunity to work on complex technical issues, develop your skills and expertise, and contribute to the success of our customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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